Bank BRI KCP Parung - Bogor Regency
2.7/5
★
based on 8 reviews
Contact Bank BRI KCP Parung
| Address : | Jl. Raya Parung No.640, Parung, Bogor Regency, West Java 16335, Indonesia |
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| Phone : | 📞 +8 | ||||||||||||||
| Postal code : | 16335 | ||||||||||||||
| Opening hours : |
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| Categories : |
Bank
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eka pebrianti on Google
★ ★ ★ ★ ★ Rata2 yg komen, sama semua yah..
Tolong dibenahi lagi struktur manajemen pelayanannya..
Tolong di briefing ulang, satpamnya terapkan 4S (senyum, sapa, santun, sopan)
Rata2 satpamnya ngga ramah..
Disini kita nasabah, tolong dilayani dengan baik ??
 The average comments are the same, all right..
Please fix the service management structure again..
Please re-briefing, the security guard applies 4S (smile, greet, polite, polite)
The average security guard is not friendly..
Here we are customers, please be served well ??
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Ratih Ritonga Family (RR) on Google
★ ★ ★ ★ ★ Aturan di BRI ini tidak jelas, beberapa kali ke sini mau print rekening koran. Selalu bilang nomor antrian HABIS sudah nomor 45. Masak iya tiap hari habis? Pas ditanya nomor antrian nulis manual atau pencet otomatis keluar? Katanya otomatis, saya mau cek pencet ALASANNYA kertas ya HABIS. Dan lucunya katanya orang² sudah pada mengambil nomor antrian dari jam 06.:00. Pas saya bilang itu mana ada pak 45 orang di luar itu? Katanya lagi, iya mereka dari jam 06:00 sudah mengambil nomor antrian, kemudian pada pergi lagi. WADUUUUUH ini bank atau apa ya?
Pertama: jika betul nomor antrian jam 06:00, kok bisa? Buka pelayanannya saja jam 08:00 ndak good service banget
Kedua: Masak iya tiap hari melayani hanya 45 orang? Pelayanan macam apa itu ya? Dan itu apa iya dipastikan yg sudah ambil 45 itu datang lagi semua dengan sistem buka jam 06:00? Saya beberapa kali punya pengalaman nomor sebelum saya dipanggil² gak ada orangnya. Kan gak jelas jadinya klw ambil sebelum pelayanan.
Ketiga: Apa karena gaji pegawainya sudah tetap jadi antrian juga tetap hanya melayani 45 nomor? Kan permasalahan itu beda², ada urusannya cepat ada juga urusannya lambat. Harusnya kondisional, kalau bisa hari ini 50 kan bagus, apalagi sampai 100an orang. Yang membaca ini siapa pun tolong dikomentari agar Viral. Dan saya yakin pihak BRI akan membaca ini. Saya berharap ada perbaikan pelayanan karena saya sehari-hari juga tugasnya melayani murid, melayani mahasiswa, jadi saya paham betul bagaimana seharusnya pelayanan yg baik.
Keempat: kalau memang selalu satu Cs hanya mampu melayani 45, ya harusnya Bos nya itu berpikir untuk menambah jadi 2 atau 3 Cs, toh yang bayar mereka juga pemerintah melalui uang rakyat yg memang harus dilayani dengan baik, karena kenyataan di lapangan yg banyak dibutuhkan itu adalah CS nya. Karena kalau ngambil uang mah sekarang jarang dan tidak terlalu banyak orang antri. Karena sudah ada TAM, ada e-banking, dlsb.
AYO BERUBAH DEMI NEGRI INI UNTUK MAJU, JAYA DAN BERKAH! ??
The rules at BRI are not clear, I've been here several times to print bank statements. Always say the queue number is OUT, already number 45. Does it run out every day? When asked for the queue number, write manually or press automatic exit? They said it was automatic, I want to check, press the REASON, the paper is OUT. And the funny thing is that people have been taking queue numbers since 06:00. When I said that, where are the 45 people outside? He said again, yes they have taken the queue number since 06:00, then left again. WADUUUUUH is this a bank or what?
First: if the queue number is correct at 06:00, how come? Just open the service at 08:00, not really good service
Second: Cook, do you serve only 45 people every day? What kind of service is that? And that is, is it certain that those who have taken 45 will come again with the system opening at 06:00? I've had a number of experiences with numbers before I was called, no one was there. It's not clear what happens if you take it before service.
Third: Is it because the salaries of the employees are fixed, so the queue also only serves 45 numbers? The problems are different, there are things that are fast and there are things that are slow. It should be conditional, if it can be 50 today, it's good, let alone up to 100 people. Anyone who reads this please comment so that it goes viral. And I'm sure BRI will read this. I hope there is an improvement in service because it is my daily duty to serve students, serve students, so I understand very well how good service should be.
Fourth: if there is always one Cs only able to serve 45, the boss should have thought of adding 2 or 3 Cs, after all the government pays them through public money which must be served well, because of the reality in the field that is needed a lot is his CS. Because when I take money now it's rare and not too many people are queuing. Because there is TAM, there is e-banking, etc.
LET'S CHANGE FOR THIS COUNTRY FOR PROGRESS, GREATNESS AND BLESSINGS! ️
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Momychia Collection on Google
★ ★ ★ ★ ★ Nyesel banget kesini, seharian nungguin ga ada hasil... Padahal mau cetak buku tabungan yg udah daftar online... Mending cari bank lain aja
I really regret coming here, waiting all day with no results... Even though I want to print a savings book that has been registered online... Better find another bank
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Agus Sukardi on Google
★ ★ ★ ★ ★ Emang gak jelas itu bank.nomer antriaan abis mulu...
Itu bank buka jam 8 kenapa jam 6 udah di bagiiin aja nomer antrian...mau ganti ATM aja susah banget
Giliraaan saya dtng jam 6 pagi tetep aja bilang nya nomer antriaan sudah abis...buang buang waktu aja...
It's not clear that it's a bank. The queue number runs out...
It's a bank that opens at 8 o'clock why at 6 o'clock it's already been given a queue number... it's really hard to change an ATM
My turn came at 6 in the morning and still said the queue number was up...wasting time...
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Reva Sanjaya on Google
★ ★ ★ ★ ★ Dr dulu kenapa ya bank bri itu pelayanan nya terburuk di seluruh bank pemerintah.
Lg rame customer,teller cuma 1. Itupun ngelayanin nya lamaa banget. 1orang bisa waktu pelayanan 1jam.
Coba dong di perbaikin
First, why did the BRI bank have the worst service in all state banks.
There are too many customers, there are only 1 teller. Even then, the service takes too long. 1 person can serve 1 hour.
Please try to fix it
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A. Tadjri Thahami on Google
★ ★ ★ ★ ★ Manajemen antrian yg kurang, tenaga pelayanannya sedikit, nasabahnya banyak, jadi terasa sangaaat lama, jadi nasabah berfikir "mungkin BRI sebagai perusahaan akan - biarin aja lah nasabah yang butuh ini - " - apa iya ya..? Review nya padahal moyoritas bintang-1.
Inadequate queue management, few service personnel, many customers, so it feels very long, so customers think "maybe BRI as a company will - just let the customers who need this - " - is that so..? The review even though the majority is 1-star.
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karno ayyala on Google
★ ★ ★ ★ ★ Gak tau lagi mau ngomong apa, BAD service banget, antri nunggu lama, pengen cetak Tabungan sama ATM, Karna gak ada KTP asli, padahal bawa copyan nya, karna KTP lagi proses cetak ulang karna habis kehilangan dompet, Bank lain menerima dengan ramah, meskipun copyan data tetap di cocokan dengan sistem, lah ini se enaknya aja bilang gak bisa tanpa di cek dulu data dan penyamaan nya, sangat mempersulit, dimana waktu saya terbuang sia sia bela belain nyempatin dateng ksini dan antri lama, harus nya di info diawal kalo gak bisa ?
I don't know what to say anymore, really BAD service, waiting in line for a long time, want to print Savings with ATM, because there is no original ID card, even though I brought a copy, because the ID card is still being reprinted because I lost my wallet, other banks accept it friendly, even though The data copy is still matched to the system, this is as good as saying it can't be done without first checking the data and the equation, it's very difficult, where my time is wasted trying to defend myself here and waiting for a long time, I should have been informed at the beginning if not can
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Nurul Aisyah on Google
★ ★ ★ ★ ★ Cuma mau ganti kartu ATM yg terbaru tapi susahnya minta ampun, sampe bulak balik 3x selalu offline saat sudah nunggu 3 jam ngantri. sangat mengecewakan...
I just want to change to the newest ATM card but it's hard to ask for forgiveness, until I go back and forth 3 times always offline when I've been waiting 3 hours in line. very disappointing...
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