BANK BCA BOJONG SARI - Kota Depok
2.3/5
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based on 8 reviews
Contact BANK BCA BOJONG SARI
| Address : | Jl. Raya Bojongsari No.5, RW.4, Bojongsari Lama, Kec. Bojongsari, Kota Depok, Jawa Barat 16516, Indonesia |
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| Postal code : | 16516 | ||||||||||||||
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Khoirul Akmaludin on Google
★ ★ ★ ★ ★ Cs satu parah banget, yang ngantri banyak, seharusnya mereka buka lagi lowongan buat yang mau jadi petugas/cs, Sehingga tidak membuang buang waktu customer ny
 One cs is really bad, there are a lot of queues, they should have opened another vacancy for those who want to be officers/cs, so they don't waste the customer's time
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Dahlia Prasetyaningtyas on Google
★ ★ ★ ★ ★ Harus datang pagi2 untuk ambil nomer antrian CS sebelum jam operasional buka. Akan lebih baik jika disediakan kursi atau tempat menunggu yang nyaman.
Have to come early to get the CS queue number before operating hours open. It would be better if a comfortable chair or waiting area was provided.
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ferdy midas97 on Google
★ ★ ★ ★ ★ security nya ga ramah. saya nunggu dr jam 7 dpt antrian 12, sistem nya ofline.. nunggu sampe jam 9, setiap ditanya jam berapa onlinenya. jawabnya gatau mulu, setelah nunggu 2 jam setengah baru dikasih tau suruh ke cabang lain.... ga professional bgt
the security is not friendly. I've been waiting since 7 o'clock to get a queue of 12, the system is offline. the answer is I don't know, after waiting 2 hours and a half I was just told to send to another branch.... not very professional
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Husni Mubarok on Google
★ ★ ★ ★ ★ Emng pantas ini bca kcp ini d kasih rating jelek... Barusan mau setoran udah buru 2x dri toko karna pengalaman tutup kas y jam 14.00 dri tko ngebut sampe lah d bca ini jam 13.45 trus masuk ketemu security d depan dia nnya mau apa pak saya bilang mau setoran... Trus dia bilang sudah gak bisa pak.. Saya tnya knp pak kok gak bisa kan blm jam 14.00 iya tidak bisa krna d atas sdh ada antrian 6 orng... Saya bilang y tmbh dah 1 seorang dia bilang tetap gak bisa... Dia bilang asumsi y pelayanan kasir itu 15 menit... Klu di atas ada 6 orng brarti 1 jam 1/2 selesai ya.. Ywdh saya ngalah akhir y walupun kecewa.. Trus saya penasaran tlpon ke callcenter bca tnya mmang klu kcp bca trsbt tutup jam brp sie teryata jam 15.00 ttp .saya dtng jam 13.45 di bilang sdh tdk bisa... Trus saya tnggu d situ... Itu orng setoran d atas 15 menit sdh selsai turun setoran semua... Wah ngada 2x itu brarti security ya... Dan korupsi waktu juga teryata... Jam 14.15 yg setoran di atas sdh selsai semua... Boleh lah asumsi 1 orng pelayanan kasir 15 menit klu setoran semua d atas 100 jtan semua... Kan gak mngkin juga sebanyak itu semua setoran nasabah semua ya.. Klu di bawah 100 atau 50 saya rasa 5 menit itu sdh cukup... Biasa y kan yg setoran gede 2x nasabah kan ke kantong cabang utama bukan kcp.... ?
This deserves this bca kcp d is give a bad rating ... just want to depape it already rush 2x dri shop because of the cash caps y at 2:00 a.m. dri tko speed up until it is bca this at 13:45 then entered the security d front he wanted what sir me say you want to deposit ... then he says it can't be sir ... I can't do it, how come it can't not be at 2:00 a.m. I can't because there is a queue of 6 orng ... I said it was 1 one he said can't ... he said the assumption y cashier service 15 minutes ... it's above there is 6 orng 1 hour 1/2 finish yes ... ywdh I'm finally disappointed ... then I'm curious to call into the BCA Callcenter mmang klu kcp bca trsbt close hours, it turns out at 3:00 p.m. tps Ngada 2x it's brarti security ... and corruption time also turned out to be ... at 14.15 which deposit above, all of the assumptions ... 1 orng cashier service 15 minutes klu all deposit above 100 jtan all ... it's not too many as it's all the customer deposits all yes .. klu below 100 or 50 I think 5 minutes it's enough ... ordinary y The big 2x customer deposit to the main branch bag is not KCP ... ?
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Don Benjamin on Google
★ ★ ★ ★ ★ #Sorry mau cerita aja pengalaman tadi ke sini. Sebelumnya mohon maaf Bapak Security yang ga bisa saya sebutin namanya meskipun tau. Ga ada maksud mengdiskreditkan Bapak.
Sangat bad experience. dengan viralnya Polisi ganti jadi Satpam BCA, asumsi gw Satpam BCA itu the best ternyata bangkeee. buang buang waktu gw. nih sdikit crita aja barusan bgt gw nyampe sono jam 7.45, udh ada skitar 7-8 org, gw nanya salah satu org disono yg ngantri katanya nulis nama dulu buat antrian. pas gw kedalem, securitynya lg jalan arah keluar kantor gw bilang "mau tulis nama pak buat antri buka blokir". kata dia "oh iya bntar ya". gw liat trnyata dia sebat dlu smbil ngopi. yaudah gw kluar jg ngobrol sm doi blablabla. Pas dia udh kelar dan balik k arah kantor, udh banyak pendatang baru mau antri jg. mreka dluan masuk kantornya, gw bareng sm securitynya. Securitynya lgsung duduk di mejanya dengan buku antrian. smua pada baris depan meja, gw lgsung ngedeketin meja securitynya dan asumsi gw dia bakal ngomong "Namanya siapa mas ?". krna gw udh saat gw dateng antriannya blm banyak bgt. trnyata dia bilang "mas antrinya 1 baris aja ya dibelakang". bangke ga tuh ? gw jd dapet antrian nomor 14. dan guess what, gw bru dipanggil jam stngah 12 lewat. Ga akan gw ksini lagi mau alasan apapun. #feelfreetojudgeme
Mau ganti penulisan nama aja dibutuhin KK.
emangnya situ ga ada koneksi sm Dukcapil. Sekelas bank BCA ga pny koneksi data dukcapil tuh kea gmn gitu. Padahal di KTP udh jelas namanya. bisa divalidasi k Dukcapil kalo itu data yang paling baru dan paling sesuai. Dukcapil kan yg ngeluarin KK. #cmiiw
#Sorry, I just wanted to share my experience here. First of all, I apologize, Mr. Security, whose name I can't mention even though I know. There is no intention to discredit Mr.
Very bad experience. With the viral news, the Police changed to Security Guard BCA, my assumption was that the Security Guard BCA was the best, it turned out to be a banger. waste my time. Here's a little story just now, I arrived at 7.45 am, there were already around 7-8 people, I asked one of the people standing in line and he said he wrote his name first for the queue. When I got there, the security was walking out of the office, I said, "Want to write your name, sir, to queue to unblock it". he said "oh yeah umm yeah". I saw that he was stuck while drinking coffee. okay, I'm out and talking to doi blablabla. When he finished and went back to the office, there were already a lot of newcomers wanting to queue up too. They first entered the office, I was with the security. The security immediately sat at his desk with a queue book. Everyone was in the front row of the desk, I immediately approached the security desk and I assumed he would say "What's your name, bro?". because when I arrived there wasn't a lot of queues. In fact, he said, "Ma's, there's only 1 line in the back". are you okay? I got queue number 14. And guess what, I just got called at 12 past midnight. I will not come here again for any reason. #feelfreetojudgeme
If you want to change your name, you need KK.
Indeed, there is no connection with Dukcapil. The class of BCA bank doesn't have a Dukcapil data connection, what's the matter? Even though the name on the ID card is clear. can be validated by Dukcapil if it is the most recent and most appropriate data. Dukcapil is the one who issues KK. #cmiiw
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Yuli Nurjanah on Google
★ ★ ★ ★ ★ Hari jumat ksini pagi katanya natrian penuh. Ok lah. Senin balik lg dd jam 7 udh dpt sntrian trus udah nunggu 1 jam baru info katanya offline jaringannya tanpa ada kejelasan. At least nanya kek k atas gt gmn mo tau kalo stay d bawah. D tanya semua bca? Katanya cuma d sini aja. Ini gimana sih cabang ter bikin bete sih. Mo cabut tanggung udh ijin k kantor mau k bank. Salah datsng k cabang bank aja ini. Deuh ga recomend sih asli. Cukuo dua kali aing kesini dah Allahu ?
Friday morning, he said the natrian was full. Ok fine. Monday again, again at 7 o'clock, I got a queue, then I waited for 1 hour, then the info said the network was offline without any clarity. At least ask the top, how do you know if you stay downstairs. D ask all BCA? He said only here. How is this the most annoying branch? You have to take your responsibility for going to the office and want to go to the bank. It's wrong to come to this bank branch. I really don't recommend it, it's original. I've only been here twice, Allahu
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Reni Dewi on Google
★ ★ ★ ★ ★ Kalau ada rating lebih buruk dari 1, gw akan kasih rating dibawah 1.
Pelayanannya SANGAT BURUK!!!
Sehari sebelumnya gw datang pukul 14.00, ketemu si bapak security di depan pintu, dia tanya keperluannya apa, gw bilang mau ganti kartu dan cetak buku tabungan, si bapak security bilang sudah tutup jadi besok aja balik lagi. Gw lihat jam tutupnya kan 15.00, masih ada 1 jam dong. Yasudahlah, mungkin memang mereka ada kerjaan atau antrian sudah penuh jadi dibilang tutup.
Hari ini gw balik lagi jam 12.00 siang, karna biasanya gw ke bca selalu jam istirahat office dan mereka buka. Pas gw nyampe, loh kok tutup, bilangnya jam istirahat. Oh yaudahlah, gw tanya si pak security itu lagi dan dia bilang lagi istirahat nanti buka lagi jam 1. Ditunggu aja ya.
Yaudah gw tunggu dong. Setelah tunggu 20 menitan, gw berasa laper dan gw bilang sama OB disitu, ini harus ambil antrian dulu kan ya, saya mau makan. Eeeeeh si OB bilang antriannya penuh, sudah ngk bisa bu.
Gw bilang si security bilang bisa, si security malah ngeyel bilang tadi kan cuma bilang buka jam 1 bukan masih bisa. Lah ya situ mikir, kalau bilang buka jam 1 tanpa ada penjelasan antrian penuh dsb ya mana customer lu bakal tau.
Security di depan harusnya memberi pelayanan yg baik, informatif, jangan pasang tampang ramah doang tapi ngk ada kerjanya.
Makan gaji buta, banyak disumpahin orang doang lu.
Ibu2 yg ngantri bareng gw jg jadi kesel semua.
Gw gak bakal mau balik lg ke BCA situ!!!!
Selama gw pake BCA, cabang ini yg terburuk!!!!
If there is a rating worse than 1, I will give a rating below 1.
SERVICE IS VERY BAD!!!
The day before, I came at 14.00, met the security man at the door, he asked what he needed, I said I wanted to change the card and print the passbook, the security man said it was closed so I'll just come back tomorrow. I see the closing time is 15.00, there's still 1 hour left. Come on, maybe they really have work or the queue is full so it's said to be closed.
Today I'm back at 12.00 noon, because I usually go to BCA during office breaks and they are open. When I arrived, how come it was closed, they said it was break time. Oh well, I asked the security guard again and he said he was taking a break and he would open again at 1. Just wait.
Alright, I'll wait. After waiting 20 minutes, I felt hungry and I told the OB there, I have to take the queue first, right, I want to eat. Eeeeeh the OB said the queue was full, it couldn't be done, ma'am.
I said the security said it could, the security even said that it just said it was open at 1, it's not still possible. So, I thought, if you say it opens at 1 without an explanation, the queue is full, etc., then your customer will know.
Security at the front should provide good, informative service, don't just look friendly but don't work.
Eating a blind salary, a lot of people swear by you.
The mothers who queued with me were all annoyed.
I don't want to go back to BCA there again!!!!
As long as I use BCA, this branch is the worst!!!!
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Nindyta Utari on Google
★ ★ ★ ★ ★ Karena sedang pandemi banyak yang memaklumi banyak juga yang tidak, alangkah baiknya jika dari hasil review hanya butuh kejelasan, tolong satpam dan OB agar lebih detail lagi dalam berkomunikasi dengan konsumen.
Saya sendiri disini untuk mengubah ATM BCA harus mengantri, harus datang lebih pagi dan awal dari satpam dan OB, kesiangan sedikit antrian sudah habis
Perhari minimal 20 orang belum termasuk yang gak jadi. Jadi sekiranya sudah banyak orang hitung aja sampai 20 itu pasti kita tidak kebagian nomor antri, dan masuk harus punya apk peduli lindungi untuk scan barcode. Terimakasih hanya sedikit info dari saya
Due to the pandemic, many understand that many do not, it would be nice if the results of the review only needed clarity, please security guards and OBs to be more detailed in communicating with consumers.
I myself am here to change BCA ATMs, I have to queue, I have to come earlier and earlier than the security guard and OB, the queue is a bit late.
Per day at least 20 people not including those who don't. So if many people have just counted to 20, we certainly don't get the queue number, and if we enter we must have an apk that cares about protecting to scan the barcode. Thank you just a little info from me
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