Grand Hyatt Jakarta - Central Jakarta City
4.7/5
★
based on 8 reviews
Contact Grand Hyatt Jakarta
| Address : | Jl. M.H. Thamrin No.Kav. 28-30, RT.9/RW.5, Gondangdia, Jakarta, Central Jakarta City, Jakarta 10350, Indonesia |
| Phone : | 📞 +99 |
| Postal code : | 10350 |
| Website : | https://www.hyatt.com/en-US/hotel/indonesia/grand-hyatt-jakarta/jakgh%3Fsrc%3Dcorp_lclb_gmb_seo_jakgh |
| Categories : |
Hotel
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| Description : | Upmarket rooms & suites in a polished hotel featuring dining, a gym & a lagoon-style outdoor pool. |
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Fahmi Priadi on Google
★ ★ ★ ★ ★ The concierge is really helpful. I wasn't staying, but my friend did, and they go to a great length calling my cellphone to ensure i received the package from my friend.
The only feedback i have: The parking space is quite confusing. The exit lane doesn't have a way to go back to the parking area other than doing reverse.
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MrJayMerZzz on Google
★ ★ ★ ★ ★ Tv low quality , small bed for twin , tips: the higher floor , the higher quality , but expensive ? but jusg enjoy it.The breakfast food is not delicious to me. But i dont know every people has different taste, well i still prefer im cooking for myself
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Donny Lo on Google
★ ★ ★ ★ ★ Even this hotel is quite old but still this is a very nice place to stay. Pool is big and room is clean and tidy. Staff is very helpful.
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F G on Google
★ ★ ★ ★ ★ Service is great, staff is friendly. Twin beds too small for a 5 star hotel, at least make it 2 queens. Also, hairdryer is weak and some are broken. Room furniture and carpet looks old and worn but fairly clean. Too expensive of a rate for a room this quality
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Rex Ibrahim on Google
★ ★ ★ ★ ★ Went to Grand Cafe for breakfasting. Wide variety of food. They have some Turkish themed stall and served turkish spicy coffee with a unique presentation
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katrina clara on Google
★ ★ ★ ★ ★ Very uncomfortable bed & pillows (Hard as a rock). There is a hole in the middle of the bed until my back hurts for a few days. Air conditioning is hot and keep shutting down by itself.
Breakfast is over crowded. Menu choice is very limited. Food taste is just okay. Staff is not friendly at all, always busy running around on their own. Keep making mistake taking my orders and delivering the wrong food & drink.
Concierge is also not friendly, during check in & check out. They also do not want to accept Gojek / Grab. You have to go down and outside to get your deliveries. Very disappointing 5 star hotel. Would never come back here.
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Marcelius Patria Prabaniswara on Google
★ ★ ★ ★ ★ One of the best hotel in Indonesia with historic past. The architecture is grand but rather too old and not too modern. The room itself is comfy but feels 'not from this era' aka old. It is spacious and there are many free amenities inside. Breakfast menu is various and taste good, there are many choices mostly international dishes. The service is very helpfull and taking any initiative when we need help. 5 star hotel indeed.
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Kusnadi Halim Salim on Google
★ ★ ★ ★ ★ Excellent service all round, especially for tired quarantined traveller. Every process was thoughtfully planned and articulately executed to the finest details. Kudos for the Guest Services, In room Dining and laundry services team. Will definitely go back an try out the newly renovated rooms in the future.
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