Air China - Kota Jakarta Selatan

4.4/5 β˜… based on 8 reviews

Contact Air China

Address :

Lingkar Mega Kuningan The East Tower Unit 3-5 Lt.39, Jl. DR. Ide Anak Agung Gde Agung No.1, RT.5/RW.2, Kuningan, Kuningan Tim., Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia

Phone : πŸ“ž +7988
Postal code : 12950
Website : https://www.airchina.co.id/
Categories :

Lingkar Mega Kuningan The East Tower Unit 3-5 Lt.39, Jl. DR. Ide Anak Agung Gde Agung No.1, RT.5/RW.2, Kuningan, Kuningan Tim., Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia
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Kenrick Tjandra on Google

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Decent airline, with a very cheap price, they still serve edible food and staff try their best to understand you even with their limited english proficiency
d
dwi ambarsari on Google

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This is the worst flight ever!!! I am not going to take any air china flight anymore and i consider this as my first and last time for flying with air china. I have a bad stop over condition with 1.5hrs time to change the flight from domestic flight into international flight. It is a combination of huge airport; not clear signage; short time to change the plane and so damn tight security checking made me arrived in the departure gate 10 mins prior to departing. Which i didnt found any ground officer; there was one lady inside the isle and notice my appearance but apparently she didnt open the glass gate for me. I contacted one of friend who were able to enter the plane and asked her to inform the staff to let me into the plane without any result, At the end the trunk was being off and i just see they left me without any reasonable explanation and helps. The process to get to air china’s international counter wasnt easy as well. I have to ask several times on how to get out from departure area till finally arrived at air china counter which located in domestic terminal. No solution given and the staff lady was insisted of saying the airlines was only able to replace my ticket with same route at the day after tomorrow because air china doesnt have daily flight to Jakarta. It was suck!! Since air china didnt compensate me with the accomodation since i have to stay for another two days; cant refund my ticket; cant give me rerouting ticket; cant give me another ticket from its affiliate airlines and i have to book another ticket by myself if i want to catch up the earliest flight to my country. The staff also didnt communicate well in english because apparently my baggage was being taken out from the plane. I just found out when i come to the counter at the second time that my lagguage was being kept in oversize baggage counter. What a bad experience..!! Later i also found out from my friend that the flight got delayed for more than one hour for the sake of taking out my lagguage. This airline was so suck and bad Never taking this air china.. or have a stop over in beijing airport. Still dont understand why air china sells ticket with short time stopover if the condition is not allowed. Later on i read at an article of beijing capital airport that mentioned, we must have at min 2 hours stopover in order to follow with all those checkings and moving from one to other terminals. The other thing.. i was a passenger with stop over condition; my ticket has been checked; baggage had been put in the plane and yet i was able coming to the gate after all those painful process.. still air china decided to close the gate due to 5-10min late from boarding time. However, it wasnt my fault and merely due to all hassles and not because i intended to be late!!! To make it even worse, my friend heard that one of stewardess said that let me stayed out and dont bother to take me in to the plane!!! Never taking air china unless you like surprises and willing to double your ycost!! Not to mentioned that staff both ground and in plane wasnt friendly; bad service, No english and poor inflight entertainment.
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Jane Renata Bunawan 012140595 on Google

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Best aircraft price for family
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Vin Bun on Google

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Have a great memory during the flight
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Monica Priadi on Google

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Nice company nice staff nice services and nice airplane
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paulina herman on Google

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Thats great flight with the best price
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Chaves ML on Google

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the best airlines i've ever used with
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Hetty Liong on Google

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Very nice and good personality for the staff and airport staff

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