RS Keluarga Kita - Curug - Kabupaten Tangerang

Have been queuing since morning, already checked by the doctor, waiting for treatment, it turns out that BPJS cannot cover it, disappointed that it has been waiting from the start even though the info from the beginning is good Unprofessional, if it's not covered by BPJS, why did the referral clinic go to this hospital, the doctor has checked to take the anesthetic, where the doctor is late, doesn't go according to the schedule, orders his own fees, ask for help, check how much it costs, wait after hours, haven't been told yet

I am disappointed with the service of the Night Watch doctor at the Emergency Room of our Family Hospital, Curug, Tangerang. On Tuesday night, March 29, 2022, my second child had to be rushed to the emergency room at our Family Hospital, Curug, Tangerang. Due to high heat. The clinic near the house was advised to take him to the ER and I decided to take him to our family hospital because it was the closest location to the house. It is very unfortunate that the service of the doctor on duty that night, was not like a doctor who served a patient in an emergency situation, let alone a patient who was treated by a child who was unconscious. The name of the emergency room, which I know in an emergency, is that the doctor on duty does extra work to provide first aid and the best and can reduce the panic in the family. in fact, my child entered the ER just lying on the ER bed without any prompt or emergency action given by the doctor. Fortunately, the night nurse was kind and very slightly eased my wife and I's panic and tried to calm us down. maybe what the doctor did was correct and according to the standards of our Family Hospital and the way it was done was like that. but what I am disappointed about is the way the doctor communicates is a bit stiff and has a high tone as if there is no doctor in the ER. In addition to the emergency room service which is very tiring and does not instantly enter the register, it is very time consuming. even though we are independent patients and there is no anti and it is done at night. Imagine if we go there without being accompanied by at least 1 relative. sorry patient. especially if you go alone I even said that we went to the hospital like we wanted a lot of signed mortgage loans. Then the emergency room services started, starting with blood sample testing, antigen testing, insertion of intravenous injections and some prescription drugs and akiriya from 11 pm to 04 am then entering the inpatient room. I have experienced this unpleasant treatment twice, the first time in the morning the doctor on duty gave information about my mother-in-law who was being treated and died in the hospital. the young doctor's words also did not make the family feel comfortable. 1. Emergency room doctor service is very disappointing 2. Registration services cannot be instant and very time-consuming like applying for a mortgage loan. even though the patient is in an emergency condition and costs independently. 3. Doctor visits are not satisfactory and there is no clear explanation 4. The best and the best service was the security guard and several nurses who at that time were in charge of taking care of my child. as input for treatment anywhere is the same, the only difference is service. if we serve with all our heart we will definitely get appreciation and besides that we will get abundant rewards from the power. amen Thank you

Good service. SC operation experience 23 Dec 2021. At that time, I did not know the flow of booking the inpatient room. Thank God the admin helped a lot, finally got a room. The class 3 room is quite spacious, although 5 beds are comfortable. The team of doctors & nurses during SC surgery are very agile, friendly and make patients comfortable. The nurses are very patient and come right away when called even in the middle of the night. They also pay attention to new moms who have difficulties with IMD after caesarean section and also the development of the baby while in the hospital. Thank you dr.Teguh Sanjaya Sp.OG and the team of doctors and other nurses who have been patient in treating their patients. For provisions, visiting hours are abolished during the pandemic, and only 1 patient can wait for a patient provided that the swab result is negative, and that too cannot leave the hospital environment. Oh yes, suggestions for those who bring personal vehicles to report to bag.adm so that they ask for an explanation of the detailed flow of parking payments so they don't get a full charge.