PT Samsung Electronic Indonesia - Kota Jakarta Pusat
2.9/5
★
based on 8 reviews
Contact PT Samsung Electronic Indonesia
| Address : | Wisma GKBI, Jl. Jenderal Sudirman No.28, RT.14/RW.1, Bend. Hilir, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10210, Indonesia |
| Phone : | 📞 +997777 |
| Postal code : | 10210 |
| Website : | https://www.samsung.com/us/ |
| Categories : |
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Muhammad Bagus on Google
★ ★ ★ ★ ★ Samsung oke bgt
 Samsung is very good
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Herman Abbas on Google
★ ★ ★ ★ ★ JANGAN BELI VIA SAMSUNG WEB. DI EMAIL TULISANNYA 3-5HR KERJA AKAN DI KIRIM, KENYATAANNYA ADA YG BERBULAN2 BELUM DIKIRIM. DI COMPLAIN DISURUH BACA FAQ 3-16HR KERJA,TOLONG ANDA JUALAN HANDPHONE BUKAN MOBIL! KEBUTUHAN HANDPHONE ITU GA BISA NUNGGU SMP BERBULAN2. ITU DUIT PELANGGAN DI PUTERIN DULU?
DO NOT BUY VIA SAMSUNG WEB. IN THE EMAIL THE WRITES 3-5 WORKING HOURS WILL BE SENT, THE ACTUALITY IS SOMETHING HAS NOT BEEN SENT FOR MONTHS. IN THE COMPLAIN YOU ARE ASKED TO READ THE 3-16HR WORK FAQ, PLEASE SELL YOUR HANDPHONE NOT A CAR! THE NEED FOR A HANDPHONE CAN'T WAIT FOR JUNIOR HIGH SCHOOL. IS IT CUSTOMER MONEY IN PUTERIN FIRST?
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Fadli Gunawan on Google
★ ★ ★ ★ ★ Ada karyawan yang menipu di PT. Samsung ini. Saya sebagai konsumen merasa kecewa dengan perilaku karyawan tersebut Dan tidak ada respond dari PT tersebut. semoga cepat tertangkap pelaku nya dan harus teliti memilih karyawan sekian terimakasih.
There are employees who cheat at PT. This Samsung. I as a consumer feel disappointed with the behavior of these employees And there is no response from the PT. I hope the perpetrators are caught quickly and must be careful in choosing employees, thank you.
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fahmy debz on Google
★ ★ ★ ★ ★ Kapan handphone yg saya sudah beli dikirim? Anda itu perusahaan besar, masa kalah sama pedagang kecil di e-commerce? Anda bilang via email 2-5hr kerja, tp skr sudah 10hr statusnya msh diproses. Customer care anda tidak berguna sama sekali, tidak ada yg bisa kasih jawaban kapan mobilephone saya dikirim. Anda mending jangan JUALAN di web, ini namanya PENIPUAN
When will the cellphone I bought be delivered? Are you a big company, are you losing to small traders in e-commerce? You said via email 2-5 working days, but now it's been 10 days the status is still being processed. Your customer care is not useful at all, no one can give an answer when my cellphone was sent. You better don't sell on the web, this is called FRAUD
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Fikha Raihani on Google
★ ★ ★ ★ ★ Ngamuk banget, pesen hp di official websitenya dari tgl 2 maret, sampe skrg 31 maret belum ada kejelasan dan bilangnya selalu "mohon menunggu" udah berkali kali telpon sampe samperin haha gada solusinya sama sekali. Saran aja jangan pernah beli di Official Webstore
Really angry, ordered a cellphone on the official website from March 2nd, until March 31st there was no clarity and said it was always "please wait" I've called many times until I arrived haha there's no solution at all. Just a suggestion, never buy on the Official Webstore
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Sisca Sheqa on Google
★ ★ ★ ★ ★ Saya pesan barang lewat website resmi samsung tanggal 5 oktober 2021. Pembayaran sudah diterima, di web keterangan pengiriman 2-5 hari kerja. Kenyataan sampai dengan hari ini barang belum dikirim2 juga! Sudah tlp/wa CS samsung cuma disuruh tunggu ga ada solusi! Banyak orang2 juga yang pesan lewat web ternyata baranag ga dikirim!!! Ini namanya penipuaan!!! Sekelas samsung tapi pelayanan jelek sekali barang ga dikirim!!!!
I ordered an item through the official Samsung website on October 5, 2021. Payment has been received, on the website the delivery information is 2-5 working days. The fact that until today the goods have not been sent either! Already phoned/wa CS samsung just told to wait no solution! Many people also ordered via the web, but the goods were not delivered!!! This is called a scam!!! Samsung class but the service is so bad the goods are not sent!!!!
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Dhenis asmara suryadarma on Google
★ ★ ★ ★ ★ Samsung sangat payah dalam memberikan service. Saya minta perbaikan mesin cuci. Janji dari samsung perbaikan dalam 1-3 hari. Sudah 6 hari tidak ada teknisi yang datang. Sudah follow up ke samsung berulang2. Jawabannya tunggu konfirmasi terusssss,,,,,, alasanya mereka tidak punya data dari cabang. Loh,,, kalau mereka tidak punya management control yang baik, buat apa mereka memberikan janji perbaikan dalam 3 hari.
Sebaiknya pikir-pikir lagi deh kalau mau perbaikan di samsung. Mending pakai teknisi lain saja. Kalau ga, ganti merk saja.
Samsung is really bad at providing service. I asked for a washing machine repair. Promise from Samsung repair in 1-3 days. It's been 6 days no technician has come. Have followed up to Samsung repeatedly. The answer is waiting for confirmation,,,,,, the reason is that they don't have data from the branch. Loh,,, if they don't have good management control, why do they promise to fix it in 3 days.
It's better if you think about it again if you want to repair it on Samsung. Better to use another technician. If not, just change the brand.
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yanty aff on Google
★ ★ ★ ★ ★ Saya beli hp di web Samsung resmi. Sudah hampir 2minggu belum dikirim. Padahal barangnya ready. On email katanya 2-5hr kerja?? Kenyataannya udah hampir 2minggu barang belum dikirim. Jangan jualan online, kasian konsumen kalian yg lg butuh mobile phone malah ditipu sm kalian.
I bought a cellphone on the official Samsung website. It's been almost 2 weeks and it hasn't shipped. Even though the goods are ready. On email it says 2-5 working days?? In fact it's been almost 2 weeks the goods have not been sent. Don't sell online, it's a pity that your consumers who need a mobile phone are actually being scammed by you.
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