Platinum Computer - Tangerang City
4.2/5
★
based on 8 reviews
Contact Platinum Computer
| Address : | Jl. Kisamaun No.159, RT.003/RW.005, Sukasari, Tangerang, Tangerang City, Banten 15118, Indonesia |
| Phone : | 📞 +77 |
| Postal code : | 15118 |
| Categories : |
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New DD on Google
★ ★ ★ ★ ★ Gaming gear lengkap dan murah, puas pokoknya
 Gaming gear complete and cheap, satisfied anyway
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Rayhan Akbar on Google
★ ★ ★ ★ ★ rakit pc Ryzen tanggal 25 okt 2020 di supermall karawaci, pc mati jika menggunakan applikasi yang berat untuk CPU/stress test occt. Tgl 27 dibawa ke toko utk di troubleshoot (coba ganti semua komponen kecuali prosesor) habis 6 jam utk troubleshoot tanpa membuahkan hasil dan disuruh oleh teknisi untuk dibawa sendiri ke distributor procie/mobo di mangga dua. Alhasil jauh-jauh bawa sendiri (rugi waktu, tenaga dan bensin) ternyata maslahnya ada di procie yang defect dan tidak diganti waktu troubleshoot. Pihak distributor bingung dan menanyakan kenapa yang membawa user bukan pihak toko padahal belum ada seminggu dari tanggal pembelian/garansi toko, karena hubungan customer seharusnya hanya dengan toko, jika ada barang defect toko yang membawa utk tukar dengan distributor, dan user hanya menerima barang jadi yang sesuai. Tidak rekomen. Aftersales buruk.
raft the Ryzen pc on 25 October 2020 at supermall karawaci, the pc dies if you use heavy applications for the CPU / occt stress test. The 27th was brought to the shop for troubleshoot (try to replace all components except the processor), it took 6 hours to troubleshoot without producing results and was ordered by the technician to take it to the procie / mobo distributor in mango dua himself. As a result, take it all the way by yourself (loss of time, energy and gasoline), it turns out that the problem is in the defect process and is not replaced by the troubleshoot time. The distributor is confused and asks why the user is not the shop, even though there has not been a week from the date of purchase / shop warranty, because the customer relationship should only be with the shop, if there is a defect, the shop brings in exchange with the distributor, and the user only receives finished goods corresponding. No recommendation. Bad aftersales.
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Farhan Khoiri on Google
★ ★ ★ ★ ★ Belanja di sini barang yang sudah di beli bukan tanggung jawab toko alias lepas tangan walaupun baru 1 jam, 30 menit atau bahkan baru meninggalkan toko.. walaupun ada garansi perbaikan dari brand tetapi siapa sih yang rela barang yang baru di beli langsung di bongkar buat di servis lebih baik cari toko yang mau tanggung jawab untuk replacement barang yang sudah di beli alias garansi personal walaupun hanya 1x24 jam.
Ga rekomeded kalo buat jadi langganan..
Runut kejadian:
Pembelian monitor PC Samsung S24R350FH baru pemakaian 1 jam sampai 2 jam Untuk test panel layar LCD ada ketemu cacat bleading yang sangat menggangu di keempat sisi, untuk bleading normal saya masih bisa tolerir misalkan hanya pada satu sisi dan tidak begitu terang tetapi ini semua sisi.
Saya berinisiatif untuk telfon pihak toko dengan menelfon nomor telfon yang tertera pada nota pembelian tetapi tidak ada yang tersambung dengan pemilik toko.
Akhirnya saya datangi langsung pada keesokan harinya untuk meminta pertanggungjawaban atas barang yang belum sempat saya nikmati, tetapi yang terjadi pihak toko tidak mau untuk tanggung jawab untuk tukar unit yang ada di arahkan ke promotor dari monitor Samsung tersebut.. saya debat kurang lebih 1 jam sama pihak toko dan promotor Samsung (katanya) via telfon.
Alhasil saya harus bawa monitor PC Samsung S24R350FH ke Samsung servis center pada keesokan harinya lagi dan ya harus di bongkar dan di pasang atau di ganti dengan panel lcd baru.
Gile barang belum 1x24 jam harus di bongkar karena toko dan promotor lepas tangan.. ga lagi lagi deh beli di situ dan ga recommended buat jadiin langganan.
Shopping here, items that have been purchased are not the responsibility of the store, aka hands off even though it's only been 1 hour, 30 minutes or even just left the store ... even though there is a warranty for repair from the brand, who is willing to buy new items immediately demolished for at home. better service, look for a shop that wants to be responsible for the replacement of goods that have been purchased, aka personal guarantees, even though it is only 1x24 hours.
Not recommended if you make a subscription ...
Sequence of events:
Purchasing a Samsung S24R350FH PC monitor just used 1 hour to 2 hours To test the LCD screen panel, there was a bleading defect that was very disturbing on all four sides, for normal bleading I can still tolerate it, for example only on one side and not so bright, but this is all sides.
I took the initiative to call the shop by calling the telephone number listed on the purchase receipt but no one was connected to the shop owner.
Finally, I went directly the next day to ask for responsibility for items that I had not had the chance to enjoy, but what happened was that the shop did not want to take responsibility for the exchange of units that were directed at the promoter of the Samsung monitor ... I debated for about 1 hour the same the shop and the Samsung promoter (he said) via telephone.
As a result, I had to bring the Samsung S24R350FH PC monitor to the Samsung service center the next day again and yes, it had to be dismantled and installed or replaced with a new LCD panel.
Gile goods have not been unloaded within 1x24 hours because the shop and promoter are hands off ... no longer buy it there and it is not recommended to make a subscription.
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ersan trigas on Google
★ ★ ★ ★ ★ Quality
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Wahidin Arivin on Google
★ ★ ★ ★ ★ Accecories high end
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stein londa on Google
★ ★ ★ ★ ★ Good quality, nice price
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Gerry on Google
★ ★ ★ ★ ★ Place for Quality Gaming PC
And the pricing there is not bad too
My favorite place for shoping my pc parts
And accecories
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Stan Marsh on Google
★ ★ ★ ★ ★ This is one of my go to shop for quality PC components. They really make sure that the goods are from proper source with proper warranty. They also take care of your warranty claims. I've been a returning customer for this shop and so far I'm satisfied.
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