Samsung Service Center Lotte Shopping Avenue - Kota Jakarta Selatan
4.3/5
★
based on 8 reviews
Contact Samsung Service Center Lotte Shopping Avenue
| Address : | Jl. Prof. DR. Satrio No.3-5, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia |
| Phone : | 📞 +88888 |
| Postal code : | 12950 |
| Website : | https://samsungservicelotteavenue.business.site/ |
| Categories : |
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perencanaan agribisnis on Google
★ ★ ★ ★ ★ Just had my brand new phone Samsung A 70 fixed due to the LCD damage. Kinda hesitant at first after read the review of the service quality but worry not, fellas...I left my phone on October 15th, the service employee told me the reparation would take 1-3 days and it was a pleasant surprise when they messaged me to take my phone just the day after (October 16th). No drama, no hassle. The phone performs well too up until now.
But out of the topic, what's with Samsung's phone quality tho. I've been using it for less than 1 month, never dropped it (as far as I remember), never smashed it with heavy objects and yet, purple dots started to appear on the screen and the a few minutes later the LCD decided to turn all white and then black lol and yeah, that's pretty much it.
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Stanley namio Hutabarat on Google
★ ★ ★ ★ ★ coming here in the pandemic era, cause my wife's s10 lite screen having some problem, the place is quite big, the waiting room is comfy, the employee is responsive enough, i thought i will be spending 1 hour here, but in fact just leas than 30 minutes they recognize my phone warranty, problem, and done the administration. Good enough for me to give 5 stars rating.
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Kori Karina on Google
★ ★ ★ ★ ★ Good service and Stock spare part always ready.
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tunç Akat on Google
★ ★ ★ ★ ★ They are really helpful and I’m happy to use their services. I highly recommend them??
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Dimas Ali Dewantara on Google
★ ★ ★ ★ ★ The service staff was very helpful and informative, and the unit repaired finished at the same day
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fajar ramadhan on Google
★ ★ ★ ★ ★ Sales persons definitely not friendly..I ask some questions about Samsung Z Flip,but just got short anwer,no smile and no desire to offering more..they are so selective to make interaction based on visitors appearance.I'd rather to buy on other store
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Sherylin Sirait on Google
★ ★ ★ ★ ★ Worst service center for a big brand like Samsung. No staff was standby at the lounge. The customers were asked to knock on the closed door then the staff came out. I pre-ordered to fix my LCD for 10 days, even followed up on the 7th day, but turned out they forgot to order it. The staff lied and said they definitely ordered it but couldn't provide the proof of order. Such a waste of time. I then went to service center in Ambassador and lotte's price is more expensive by 1million??? And the facilities, all the wireless charger provided in the lounge didn't work, and they also have a broken TV
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CriançasFelizesTV on Google
★ ★ ★ ★ ★ Two words: good service!
I have been here multiple times with mutiples devices from a simple operating system upgrade to crash issues even replace the screen. All fixed.
The service guy will tell you honestly what to expect from your device after repair.
The fee is still affordable too
I will definitely come back again..
Marco
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