Rumah Sakit Umum Pusat Fatmawati - Kota Jakarta Selatan
3.4/5
★
based on 8 reviews
Contact Rumah Sakit Umum Pusat Fatmawati
| Address : | RSUP Fatmawati, Jl. RS. Fatmawati Raya No.4, RT.4/RW.9, Cilandak Bar., Kec. Cilandak, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12430, Indonesia |
| Phone : | 📞 +7 |
| Postal code : | 12430 |
| Website : | http://rsupfatmawati.id/ |
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Dery Rovino MA ApplLing on Google
★ ★ ★ ★ ★ Slow administration, even for privately insured patients. Too many documents to copy. So many documents to copy that this so-called "health institution" began to feel like a library.
On top of that. The staff are majorly Baby Boomers that they cling on to traditional confusing hierarchies.
The President of this country promised a comprehensive Mental Transformation. But from the way I see it, this institution, like many others, are so so far from that promised land. I don't even think they have begun transforming as they're stuck in the 1950s mindset.
Pro tip: steer clear from any public hospitals. Private hospitals are the way to go.
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ThatIndoKid on Google
★ ★ ★ ★ ★ if i had to give a 0 star for Fatmawati public hospital, i would. the nurses are not friendly at all and i had to wait for 4 hours just to get my tension checked. worst experience!!!
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Inadya Hatta on Google
★ ★ ★ ★ ★ Although this place is an old government hospital but their service was poor. Had a bad experience here last year on december 2017. My mom in law run a DSA routine here usin' BPJS. Experienced good service with the senior nurses but not with the junior ones. They chat with themselves all the time and ignores the patients. Luckily the doctor is a relative if not i didnt know what's gonna happen then. Had to park far away from the building. And the securities happened to lack of knowledge about the gate closing and we had to turn the other way around just for pick up. Better had some improvement done b4 it worsened.
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nahoras bona simarmata on Google
★ ★ ★ ★ ★ The administration staff and the nurses are really good. But it's so slow to wait for the doctor to execute the surgert
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Rafiqa Rosma on Google
★ ★ ★ ★ ★ C'mon, this is 2021. Fatmawati should be use online administration for making appointment. Very wasting time just take a form and go back tomorrow. Online contact not informative, responsive and give solution.
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Fiona Sudjana on Google
★ ★ ★ ★ ★ Had an extremely bad experience here and still TRAUMATIZED until now ? The security guards are EXTREMELY RUDE and even still able to tell a JOKE to me when my mom died! I don't think they even heard about politeness in their entire life. I don't even want to talk about the nurses (also VERY RUDE).. All of them doesn't seem to care, some of them acting childish, make us feel we're not human and thinking life is not valuable AT ALL. Let alone the administratrations, which was complicated but seems not integrated at all (confused? me too lol)
I can make a list of their bad examples but just too sad and tired to write it down.
Maybe because we use BPJS? But it is still not a valid reason to act rude.. I pray for all of them so that they will experience the same thing that happened to my mom so that they realize their behaviour and put effort to fix their attitude to be nicer to another human being.
Anyway, please just consider to go to another hospital before you regret it..
One star is too much, should be minus rating :( Still traumatized until now.
The person who done the photocopy and all staff in the morgue are a lot kinder and really helpful. Also they treated me and my dad as a HUMAN BEING. Very very very thankful to them. I want to give 5 stars for them only. But if you meet them, all is too late right? ;)
If you want to be respected, then learn to respect other people also. All of you are adults.. ?♀️
To the hospital, doctors, nurses and all of the staff, IF you REALLY CARE about the patients and even about HEALTH, please make improvements seriously ?♀️ But if all of you don't care, then ?♀️
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Sang Avatar on Google
★ ★ ★ ★ ★ Their sirine.rsupfatmawati.id website for making an appointment is NOT USER-FRIENDLY AT ALL. They did not disclose which dates are already full with quota so the user had to choose the dates ONE BY ONE
until they got the one that's available. Even worse, every time we chose the date that were full with quota, the whole registration form is cleared and we have to fill it AGAIN one by one. I spent 2 hours on trying to figure out which dates is available for appointment.
This is very not user friendly even for a technologically savvy person, let alone for a bunch of elderly that got their BPJS on this hospital. Even the elderly were TOLD TO FILL IT ON THEIR OWN. This hospital needs to think for the convenience of their ELDERLY PATIENTS! I suggest just go to another hospital OR PLEASE FIX YOUR WEBSITE!
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Yusuf Amri S. on Google
★ ★ ★ ★ ★ The nurses weren't very polite. If you want to get the good ones, try the Griya Husada. Here, there were no instructions where u should go. When i asked the nurses instead of i got information, i got yelled!
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