RSU Hermina Depok - Kota Depok

4/5 β˜… based on 8 reviews

Contact RSU Hermina Depok

Address :

Jl. Siliwangi No.50, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16436, Indonesia

Phone : πŸ“ž +88
Postal code : 16436
Website : https://herminahospitals.com/id/branch/hermina-depok.html
Categories :

Jl. Siliwangi No.50, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16436, Indonesia
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Yanu Utami Subiyanto on Google

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For appointmen, it's better to call 1500488, Hermina Hospital call center, rather than we call hospital phone's number. We need more patient when queueing for medicine, but it's still make sense for me, as they should taking care hundreds person's personal medicine. My husband got too see the neurologist, and the service so far quite satisfying. Friendly doctor, helpful nurse. Last year my son was hospitalized, and both services was very touching. Almost midnight, it was first night, my son ask for biscuit, while I am alone, the nurse brought a plate of it and a glass of tea. They also always stand by, anytime I need a hand.
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crazyametung on Google

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This is one of the big old private hospital in Depok City. It's even evolving bigger as it is still in progress adding new building. It's quite clean even in the BPJS ward. The staffs are quite friendly and responsive specially the security staff in the front office. Nurses are good. They have many doctors with variety of specialty. Some doctors are very friendy too. Overall, the services are good. And one thing I love the most here is that the parking ground is shady with many trees. I hope it stays the same through the years ahead.
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Nurul Akbar Syakur on Google

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So far so good, able to see doctor's schedule within the app. Able to register also through the app. But need to re-register again with a hard copy paper which I think unnecessary. Can make appointment within the app as well.
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Kardina S on Google

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I dont get it why people give 5 stars for this hospital. All staffs here are veryy slow, except the doctors. one day before the nurse said i have to arrived at 7am and do surgery at 3pm, in D-day i arrived at 6.30 and have to wait 6 HOURS to get a room. even in D-day i have to leave the hospital, all the documents have to copied by myself ?? funny. more funny things, i have to wait the antigen result for 2 hours, how come? the antigen result should be done in 15 mins or less, i decide to push the staff and wait for 15 mins. if this review can give a 0.5 star to this hospital, i would do that. this is a reminder for all, please take a note for this hospital, if you dont willing to wait for a long time, then dont go to this hospital. for this hospital, please do review for all your staffs from security, nurses lESPECIALLY for receptionist is notttt friendly AT ALL. all your staffs didnt apologize at all to the patient for waiting too long.
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James W on Google

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Ok, I am not sure if you guys get it right. The concept and purpose of online registration is to reduce the risk of exposures to COVID viruses. Now, with your hospital policy, after we registered online, we must register again when arrive at the hospital. It doesn't make any sense at all. In theory, We should be able to go in and out of the hospital within 1/2hr because we didn't talked to the Dr for more than 10mnts. However, we ended up staying 4 1/2hrs because we had to come 3hrs prior to the scheduled time. THAT'S 4 ADDITIONAL HOURS OF UNNECESSARY EXPOSURE TO THE VIRUS!! Are you guys for real?? I think you need to fire your policy maker and hire an educated one. Because an educated person will know that much more things can be done online to reduce paper waste (more Environmental friendly methods) and virus spreading. On the other hand if you hire a cheap stone age person, they wouldn't understand the concept of computerization. Everything MUST be in form of hard copy paper to him/her because navigating online requires skills. It's just a suggestion from what I think make lots more sense.
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Mariana on Google

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Good doctor, slow administrative process. Compared to RS GPI, the admin are slower and the process from get prescription to get medicine is longer. We should prepare 2 hour at least per visit.
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Salahuddin Yusuf on Google

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Alhamdulillah, taking my parents to the emergency room immediately got very good treatment, even though with BPJS, I didn't feel any difference in handling, only the effort of going back and forth to take care of the administration. Alhamdulillah, 2 days ago, the surgery process was handled and now it is still in the process of continuing treatment. thank you RS Hermina, I wish you more success and progress in your services as well as doctors and their employees will be more prosperous, Amen.
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Ester Giay on Google

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So, I don't get it why do I need to call and make an appointment if when I get to the hospital they'll ask me to register again. It's dumb. Very slow. I wish more people working at the registration. It took me awhile to be registered. Wasting time. This hospital is a bit better though than Mitra Keluarga. Everything just very slow here

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