puskesmas kel ciganjur - Kota Jakarta Selatan
3.9/5
★
based on 8 reviews
Contact puskesmas kel ciganjur
| Address : | jln.pasir dalam rt 1 rw 6 no 1, RT.1/RW.6, Ciganjur, Kec. Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12630, Indonesia |
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| Phone : | 📞 +779 | ||||||||||||||
| Postal code : | 12630 | ||||||||||||||
| Website : | https://pkmciganjur.com/ | ||||||||||||||
| Opening hours : |
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Ana Uswatun Khasanah on Google
★ ★ ★ ★ ★ Sertifikat imunisasi dsuruh nunggu paling cepet 4 minggu. Ehh ternyta cm tanda tngan kepala puskesmas. Dan zonk nya tulis tangan. Plis lah bu pak, kalau hanya perlu tanda tngan kepala puskesmas kenapa harua diminta tunggu lama? Harusnya bisa one day service
 Immunization certificates are required to wait at least 4 weeks. Ehh, it turned out to be the signature of the head of the puskesmas. And the zonk is handwritten. Please, ma'am, sir, if you only need the signature of the head of the puskesmas, why do you have to wait so long? Should be able to one day service
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Sinyo Patopang on Google
★ ★ ★ ★ ★ Pelayanan dipoli hamilnya mantap, cepet, lugas, ramah2 juga bidan dokter perawat dan karyawan2nya ... tingkatkn teruusss,,
The maternity policing service is steady, fast, straightforward, friendly as well as midwives, doctors, nurses and their employees... keep on improving,,
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Nurfadlah on Google
★ ★ ★ ★ ★ Layanan sangat bagus, ramah, antrian juga rapih, puskesmas nya juga bersih, lapangan parkir luas, disediakan tempat duduk juga diluar jadi tidak desak2an di dalam ruangan, keren bnget, terimakasih puskesmas kel ciganjur, semoga suksess selalu dlm memberikan layanan terbaiknya.
The service is very good, friendly, the queue is also neat, the health center is also clean, the parking area is spacious, seating is also provided outside so there is no pressure in the room, really cool, thank you puskesmas kel ciganjur, good luck always in providing the best service.
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Lufita sari on Google
★ ★ ★ ★ ★ saya kecewa dengan salah satu petugas yang mengurusi pendaftaran BPJS. Pada saat itu saya dijadwalkan datang ke puskesmas ciganjur untuk mengambil kartu dan membawa kertas yang diberikan oleh pihak petugas puskesmas. ketika saya datang ternyata saat itu sedang PPKM sehingga pelayanan melalui whatsapp di nomor 081281053268. Akhirnya saya menanyakan mulai tgl 23 agustus 2021 : respon tapi tidak ada info lanjut. saya wa lagi di tanggal 31 agustus 2021: saya kirimkan foto KK dan direspon hanya "atas nama siapa" dan tidak ada info selanjutnya. saya chat lagi di 7 September 2021: saya menanyakan hal yang sama mengenai status kartu bpjs saya. direspon tetapi menurut saya sangat memojokkan saya: beliau membalas dengan menjelaskan masih diproses, terus saya menanyakan kepastian waktu, beliau tidak bisa memastikan karena semua tergantung dari pihak bpjs (saya pun mengerti dan selalu bilang terimakasih atas info dan bantuannya setiap kali beliau menjawab whatsapp saya), kemudian beliau menjelaskan alur pembuatan bpjs dan saya makin memahami akan penjelasan alur tersebut dan lagi2 saya selalu bilang terimakasih.
Beliau menyuruh saya berbsabar (saya menjawab: hak saya untuk menanyakan karena saya juga ga tiap saat menanyakan tetapi beliau malah seolah2 saya menanyakan terus!! padahal baru 3x saya tanya itupun 2x tidak ada jawaban dari beliau) dan menjelaskan bahwa yang menanyakan hal ini bukan saya saja dan beliau bilang: saya hanya menolong warga dan gratis (dengan huruf ditebalkan. Padahal sebelumnya saya pernah dapat info pembuatan BPJS dari beliau tapi berbeda dengan info yang sesungguhnya). kemudian ada perdebatan di chat antara saya dengan beliau dan akhirnya whatsapp saya di blok. (saya punya bukti semua chat dan juga ketika saya sudah tidak bisa whatsapp lagi karena sudah di blok).
saya sempat beberapakali telfon ke puskesmas tetapi tidak ada yang angkat.
Saya mengerti jika semua petugas tidak hanya melayani 1 atau 2 customer saja (saya pun pernah jadi karyawan dan berurusan dengan customer) tetapi mohon jika customer sudah dengan sopan menghubungi dan selalu berterimakasih dengan setiap respon yang diberikan oleh petugas, ada baiknya tidak sampai memojokkan dan sampai akhirnya membuat saya kapok untuk berurusan dengan puskesmas kel ciganjur.
I was disappointed with one of the officers who took care of BPJS registration. At that time I was scheduled to come to the ciganjur health center to take a card and bring the paper given by the puskesmas officer. when I arrived it turned out that at that time it was PPKM so the service was via whatsapp at number 081281053268. Finally I asked starting on August 23, 2021: response but no further info. I'm wa again on August 31, 2021: I sent a photo of the family card and the response was only "in whose name" and no further info. I chatted again on 7 September 2021: I asked the same thing about the status of my BPJS card. responded but I think it really cornered me: he replied by explaining it was still being processed, then I asked for the exact time, he couldn't confirm because it all depends on the bpjs (I understand and always say thank you for the info and help every time he answers my whatsapp) , then he explained the flow of making bpjs and I understand more about the explanation of the flow and again I always say thank you.
He told me to be patient (I answered: it's my right to ask because I don't ask questions all the time but it's as if I keep asking!! even though I've only asked 3 times and even then 2 times there is no answer from him) and explained that it wasn't me who asked this just and he said: I only help residents and it's free (in bold. Whereas previously I had received information on making BPJS from him but it was different from the actual information). then there was a debate in the chat between me and him and finally my whatsapp was blocked. (I have proof of all chats and also when I can't whatsapp anymore because it's been blocked).
I had called several times to the health center but no one picked up.
I understand that all officers do not only serve 1 or 2 customers (I have also been an employee and have dealt with customers) but please if the customer has politely contacted and is always grateful for every response given by the officer, it's better not to corner and arrive finally made me give up on dealing with the kel ciganjur health center.
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elysah wahyuningtias on Google
★ ★ ★ ★ ★ halo bu bidan , saya whatsapp dari tgl 14 april 2022 sampai hari ini kenapa tidak ada respon ya, dan wa nya ceklis satu . slow respon sekali , pelayanan nya kurang baik .
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nenny * on Google
★ ★ ★ ★ ★ Sakit tapi malah di kasih surat berobat....nyesel berobat disana minta surat skit dengan alasan kenapa datng nya siang ...anak saya juga sakit panas MLM dan saya jga mulai meriang demam pagi ga sempet karna ketiduran ga enak badn ...smpe ditawarin oabatnya mau pa ga...omngan kya gitu ga sopan buat pasien...bukn berrti saya berobat hanya minta surat sakit...justru saya berobat untuk menghindari. Skit berkepanjangan karna saya repot punya anak kecil dan juga bekerja...tolong buat pelayanannya. Dijaga omongnnya. Kalo ada pasien siang bukan berarti sehat justru bisa jadi malam dan pagi baru berasa..dan jagn suuzon ke semua pasien yg. Kerja minta surat sakit karna alasan ..
I was sick but instead I was given a medical treatment letter.... regretted getting treatment there asking for a skit letter with the reason why it came in the afternoon...my child is also sick with MLM fever and I also started having fever in the morning, I didn't have time because I didn't sleep well...until Was he offered the medicine, did you want it...speaking like that is not polite to the patient...it doesn't mean that I seek treatment just asking for a sick note...in fact I seek treatment to avoid it. Skit is prolonged because I bother having small children and also working...please make the service. Keep the word. If there are patients during the day, it doesn't mean they are healthy. In fact, they can just feel like night and morning..and don't give suuzon to all patients who are. Work asks for a sick letter for a reason..
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Ms Kurniasari on Google
★ ★ ★ ★ ★ Udah antri lama, sebelum antri pun udah nanya sama yang jaga di depan yang ngasih no antrian (perempuan gak tau namanya siapa)
Pas masuk ternyata gak bisa tindakan scalling gigi. Wasting time banget udah ngantri panjang malah gak bisa, harusnya dari awal ngambil nomer udah diinfoin dong, mentang2 puskesmas ini juga saya gak pake BPJS hadeehhh
I've been queuing for a long time, even before queuing I asked the guard at the front who gave me the queue number (women don't know what her name is)
When I came in, it turned out that I couldn't do tooth scaling. Wasting time, already waiting in long queues, I can't even get it, I should have been informed from the start when I took the number, because I don't use BPJS, too, because I don't use BPJS
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Ridana Ramadhany on Google
★ ★ ★ ★ ★ Udah 4 bulan imunisasi bayi disini tp pelayanannya masih gitu2 aja. Pendaftaran imunisasi ga sigap. Seringkali saya wa h-1 tp tdk di respon, kdg centang 1 dan baru di bales malam nya padahal saya wa pagi. Saat sampe pun suster yg imunisasi ga ada ramah2 nya. Waktu pertama kali saya datang kesini, ada suster yg ramah sekali. Ngajak ngobrol sekaligus kasih info tumbuh kembang anak. Lah seterusnya dapat yg judes ? tolong di tingkatkan lg pelayanannya. Saya paham pasien membludak dan pengobatan disini terbilang murah bahkan ada yg gratis. Tp namanya pelayanan masyarakat bukannya hrs melayani sepenuh hati? Mau itu pasien bayar atau tidak, saya rasa perlu dapat pelayanan terbaik. Terutama keramahan ?
It's been 4 months immunizing the baby here but the service is still the same. Immunization registration is not fast. Often I am on h-1 but there is no response, sometimes I check 1 and only reply at night even though I am in the morning. When they arrived, the nurse who was immunized was not friendly. When I first came here, there was a very friendly nurse. Invite to chat as well as provide information on the child's growth and development. Then you get the bitchy one please improve the service again. I understand the number of patients is booming and the treatment here is cheap and some are even free. But it's called community service, shouldn't you serve wholeheartedly? Whether the patient pays or not, I think it is necessary to get the best service. Especially the hospitality
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