Print Press - South Tangerang City
2.7/5
★
based on 8 reviews
Contact Print Press
| Address : | Jl. Raya Serpong No.KM.7, Pondok Jagung, Serpong Utara, South Tangerang City, Banten 15326, Indonesia |
| Phone : | 📞 +978 |
| Postal code : | 15326 |
| Website : | https://printpress-printshop.business.site/ |
| Categories : |
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Minato Whitey on Google
★ ★ ★ ★ ★ The customer service are really bad. When in most printing shop they took care of the same customer in the same pc until they print their item, so if anything goes wrong in the printing process you can still adjust it. You're asked to moved out for the next customer, before the printing process even done. Editing computer or services are not provided, event though it is just a small cutting or adjusting the images.
They do not provide a quick price chart for the paper in the printing pc section, so you must painstakingly crosscheck with the cashier for the paper price. They do not show the customer clearly if there's a que form or not for printing. The staff are like in the world of their own and tryhard to get friendly with the customers, some doesn't even try to help solve the customer problem by providing alternative's was. Some doesn't even show their professionalism and ethic in their works, for example browsing internet or youtube in the customer waiting room or to bother telling the customers if there's a problem with the printing.
I wasted a good 1 hour before asking what happen with my print that consist of 2 A1 HVS, they only answered that the printer have problems. If you say so an hour before, I could find another printing shop and didn't waste an hour there. They even didn't apologized.
Also the landline that are posted on the web and google doesn't work, I called between 5-8 AM and no one answer my call.
Maybe they are short on staff or have internal problems, but they need to fix small things like that soon. If not they will loose all of their customer trust. No wonder their ratting on the internet dropped every time, even though their printed items are good.
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Varlene on Google
★ ★ ★ ★ ★ Customer service is really something. First they were reckless; they skipped a page for the scanning, and they didn't put their heart out into their jobs, so they were scrolling real fast before I could really check the result of the scan myself. Second, what's the point of having all those telephone numbers when none of them, any of them, picked it up ?
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Yudi Yana on Google
★ ★ ★ ★ ★ High price and bad customer services
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Andreas Diyen on Google
★ ★ ★ ★ ★ Considered as one of my favourite printing place. Good price and printing quality. It's just that the customer service is a bit worse compared to years ago. But during my last visit, they start to tighten their belt and show some improvement. Good job
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Natasha Alexandra on Google
★ ★ ★ ★ ★ Di whatsapp fast respon. Thank you!
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Yessica W. on Google
★ ★ ★ ★ ★ Good price & quite fast printing. But the female staff here needs to be taught some basic manners (greetings, saying thank you, giving directions to customers). When my order was finished, after calling my name, my printed goods are just placed on the table messily and topped with plastic bag. Not a word from the female staff. Would totally pick this place over other printing shops if the service is improved :)
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Priska Denelle on Google
★ ★ ★ ★ ★ If you consider about good quality print out and careness for customer, better think twice before take your stuff to this place.
Staffs only do the printing job. Don't care about good result for your material. .
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benedictus bayu on Google
★ ★ ★ ★ ★ Cheap price and also they services. You have to wait a long time if there's a queue, a lot of queue. Spacious parking lot
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