Klik-Apotek.com - South Jakarta City
3/5
★
based on 8 reviews
Contact Klik-Apotek.com
| Address : | No.19, Jl. TB Simatupang No.7, RT.9/RW.6, West Cilandak, Cilandak, South Jakarta City, Jakarta 12430, Indonesia |
||||||||||||||
| Phone : | 📞 +8888 | ||||||||||||||
| Postal code : | 12430 | ||||||||||||||
| Opening hours : |
|
||||||||||||||
| Categories : |
|
A
|
Alex Firdaus on Google
★ ★ ★ ★ ★ Bulan ini ngirimnya lama karena saya maklum aja soalnya orderanya pasti banyak banget gara-gara ada potongan voucher dari Shopee. Mungkin mereka ga sangka bakal membludak orderan. Tapi menurut saya customer servicenya hebat banget. Toll free dan selalu mengupdate saya di telp atau di WA. Packingnya juga rapih banget di kirim dalam box dan di dalem box itu obatnya di masukin di tas ransel kecil gitu dari Klik Apotek. Saya sih gak kapok pengiriman lama, soalnya kalo voucher itu udah ga ada lagi pasti pengiriman kembali normal.
 This month it took me a long time to send because I understand the problem is that there must be a lot of orders because there is a voucher discount from Shopee. Maybe they didn't think that there would be an explosion of orders. But I think the customer service is really great. Toll free and always update me on the phone or on WA. The packing is also very neat, sent in the box and inside the box the medicine is put in a small backpack, that's how from Klik Apotek. I don't give up on the old delivery, the problem is that if the voucher is no longer there, the shipment will return to normal.
|
|
S
|
Silvia Abidin on Google
★ ★ ★ ★ ★ ternyata semua keluhannya sama
lama banget menangani keluhan konsumen.
saya bayar tgl 20 juli sampai sekarang tgl 31 juli masi gak ada kejelasan barang akan dikirim atau tidak. harusnya ada tombol cancel biar barang yg gak ke handle bisa di cancel jangan gantung gini kan konsumen yg rugu udah bayar tp gak jelas kapan barang dikirim. menjengkelkan!! gak rekomended banget
it turns out that all the complaints are the same
took a long time to handle consumer complaints.
I paid on July 20 until now on July 31, it's still not clear whether the goods will be sent or not. there should be a cancel button so that the goods that are not on the handle can be canceled, don't hang like this, innocent consumers have already paid, but it's not clear when the goods were sent. annoying !! not really recommended
|
|
D
|
Dwi Octy Rahayu on Google
★ ★ ★ ★ ★ Buruk, katanya pesanan nunggu 5 hari kerja kalau tanpa resep, ini udah 1 minggu nggak sampai juga pesanan, apaan tagline beli obat tanpa antri dah mending ngantri kalau gini mah. Kalau belum siap buat online nggak usah jualan online buka aja apotek rumahan. (Akhirnya pesanan sampai ditangan saya itu juga saya harus nelpon 3x dan sedikit emosi)
Bad, he said the order was waiting for 5 working days without a prescription, it's been 1 week the order didn't arrive, what's the tagline for buying medicine without queuing, it's better to queue if like this, mah. If you are not ready to go online, you don't need to sell online, just open a home pharmacy. (Finally the order arrived in my hand, I had to call 3x and got a little emotional)
|
|
R
|
Riana Sifrani on Google
★ ★ ★ ★ ★ Udah sering pakai klikapotek selalu ok..untuk seorang pekerja kayak saya yg kadang suka ijin kantor buat ke dokter, sangat terbantu bgt karena terima obatnya cepet kok dibanding harus jauh2 & antri di apotek..CS nya helpfull.. Packagingnya lucu bgt...
Thank you Klikapotek
Already using klikapotek, it's always ok ... for a worker like me who sometimes likes office permission to see a doctor, it really helps because I receive the medicine so quickly compared to having to go far and queuing at the pharmacy ... CS is helpfull .. The packaging is really cute ...
Thank you Klikapotek
|
|
J
|
Julia Julia on Google
★ ★ ★ ★ ★ order pertama kali diantar di hari yang sama. Order ke 2 kali sudah 8 hari belum dikirim juga barangnya. Alasannya pre-order diproses dalam 5 hari. Ok. hari ke 6 chat ke CS nya dibilang akan diteruskan ke bagian terkait dan saya akan dicall tp nyatanya tidak. hari ke 8 saya chat lagi dibilangnya akan diteruskan ke bagian terkait, trus saya tanya lagi masalahnya dimana tp dijawabin overload pengiriman. ga lama saya langsung call ke cs nya dibilangnya akan diteruskan ke bagian terkait. ini cs pada ga sinkron jawabannya cuma kasih jawaban penggembira aja untuk customer. bagaimana ini solusinya pesanan saya. mengecewakan. kalo ga pake point Go-pointnya Gojek juga ga mau order disini.
first order delivered on the same day. Order 2 times already 8 days and the goods have not been sent. The reason is that pre-orders are processed within 5 days. OK. On the 6th day, the chat to the CS is said to be forwarded to the relevant section and I will be called but in fact it is not. On the 8th day I chatted again, he said he would be forwarded to the relevant department, then I asked again the problem was where the overloaded delivery was answered. not long after, I immediately called the CS to say that it would be forwarded to the relevant department. This CS is out of sync, the answer is just giving cheerful answers to the customer. how is the solution to my order. disappointing. If you don't use the Go-point, Gojek doesn't want to order here either.
|
|
P
|
PN INDO Aerloeadership Camp on Google
★ ★ ★ ★ ★ Nice service
|
|
S
|
Saladin Siregar on Google
★ ★ ★ ★ ★ Fast delivery with responsive customer service
|
|
B
|
Beyri Travel on Google
★ ★ ★ ★ ★ The order system is pretty neat, but somehow the interaction with another apps make little problem. But overall okay and helpful in ordering medicine from online
|
Write some of your reviews for the company Klik-Apotek.com
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Pharmaceutical company, Pharmacy,
Nearby places Klik-Apotek.com
