HP Service Center Jakarta - Kota Jakarta Selatan
4.1/5
★
based on 8 reviews
Contact HP Service Center Jakarta
| Address : | Prudential Center Kota Kasablanka Lantai 5 Unit C-E, Jl. Raya Casablanca No.Kav. 88, RT.16/RW.5, Menteng Dalam, Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12870, Indonesia |
| Phone : | 📞 +887 |
| Postal code : | 12870 |
| Website : | http://www.hp.co.id/servicecenter |
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Netty Sastro on Google
★ ★ ★ ★ ★ Cozy and comfort place. Staff are friendly, helpful and professional. Thanks to Ms. Refa (customer service) and special big thanks to Mas Ravi Noviano (Engineer) who kindly helped me fixing my HP Pavilion ????
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evan semuel on Google
★ ★ ★ ★ ★ Despite this location is so good, have a free coffee maker, and social-distancing approach, the service was so lengthy. IDK what they do of my laptop but still, Long waiting time
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AR R on Google
★ ★ ★ ★ ★ Think twice buying a HP Laser Printer. Certain cartridges for replacement are out of stock and have at least two month delivery time. After Sales Service has a lot of room for improvement
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Kartika Wahyu on Google
★ ★ ★ ★ ★ The waiting time just to pick up a laptop is 1.5 hours and they were only 3 queueing numbers!! I followed up with the front office staff and she was answering me without looking at me instead she kept writing as if I was disturbing her. She told me that she'll help but it was just lip service. Instead, after calling the staff I was making an appointment with, I got my laptop back. The back-office staff is far more helpful and friendly compared to the front office staff.
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Albert on Google
★ ★ ★ ★ ★ Worst service center ever, their number can't be called, it will either busy or not picked up, and why is it took 2 weeks just to claim a cartridge warranty?
And then after 2 weeks, they just reject my claim, but when i chat them at 18 february 2022, they said estimated time arrival for my printer's part is 24 february 2022 then they just reject my claim flat out at 24 february 2022.
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Angger Ndaruratry on Google
★ ★ ★ ★ ★ Very well services, strategies place in South Jakarta, but price for spare parts very expensive I think if compare with another service centre at harco mangga 2
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Yanu Utami Subiyanto on Google
★ ★ ★ ★ ★ Cozy and comfort place while queuing, with city view from height. Staff are friendly and very active to offer help. I was standing in front of the TV, then a woman staff approached me to offer an assistance. Fast service and efficient.
While waiting you can watching TV, reading magazine, and even taking some pictures of the city from the height.
The provide a coffee machine and water dispenser. If you lucky, you can enjoy a hot cup of it.
Just little bit problems to find correct building, since on this area there are several towers, and not every security guards can remember all of the tenants position.
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Amelia Yolanda on Google
★ ★ ★ ★ ★ Located in Kota Kasablanka but in the office tower, so need to exchange identity card for access. The service center is very proper, got spacious waiting room and service was pretty quick as we arrived in the weekday morning. After the CS examine the laptop, we were asked to leave it for further reparation. They will then send the price/spare part estimation to our email. Make sure to backup you data beforehand as the wifi there is not fast enough and it may take time to do it.
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