Head Office Love, Bonito - Kota Jakarta Selatan
4.5/5
★
based on 8 reviews
Contact Head Office Love, Bonito
| Address : | Jl. Minangkabau Barat No.17A, RW.8, Ps. Manggis, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12970, Indonesia |
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| Phone : | 📞 +8 | ||||||||||||||
| Postal code : | 12970 | ||||||||||||||
| Website : | https://lovebonito.co.id/ | ||||||||||||||
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Vica Novilia on Google
★ ★ ★ ★ ★ High quality clothes!
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Stella Junanto on Google
★ ★ ★ ★ ★ Great quality and perfect fit! Super loveeeee it!
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Florentina Azella Livia on Google
★ ★ ★ ★ ★ Great Quality and Perfect Outfit For Everyone
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Ajeng Anindita on Google
★ ★ ★ ★ ★ Friendly customer service and good quality clothes. Can't complain!
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Ayu's World Vlog on Google
★ ★ ★ ★ ★ I like their stuff but had bad experience with the payment using foreign credit card as it has been canceled without sending me any information till i found out myself when i wrote the customer service. They asked me to call my bank for the fund to be retrieved.
Very confusing procedure to pay the order. Never had any problem before with other brands.
Not recommended if you are living overseas (not in a country where the LB shop available)
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aloysius s on Google
★ ★ ★ ★ ★ VERY BAD CUSTOMER SERVICE, VERY SLOW RESP. TOTALLY VERY DISAPPOINTED. Sending wrong clothes on very urgent situation, which even though it was previously confirmed. Very slow resp and very complicated rules whitch takes long time
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Riska Saraswati on Google
★ ★ ★ ★ ★ Came here for a project, cute and comfy place ❤
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Ha-Mi Nguyen on Google
★ ★ ★ ★ ★ I have purchased 10+ items from Love Bonito Indonesia. Super satisfied with both the product quality and the shopping and customer experience.
Super fast order preparation, shipping, and delivery using GoSend (self-ordering and self-paying, which cost only 20k+ rupiah; I would recommend tipping the GoSend drivers). Both times I ordered at 8am or earlier; within 9 hours from order placement received an SMS or email from Love Bonito that the items were ready for pickup; then self-arranged for a GoSend driver to help pick up the order from Love Bonito office in Setiabudi and received the order within the next 30+/- minutes.
The products are of high-quality material, which I think justifies their somewhat high prices. I love their basic pieces with good designs and colors.
Their customer service has been very pleasant as well! Friendly, helpful live chat agents on their website who also communicated with me via SMS/email regarding order status with clear instructions and clearly answered all of my questions regarding return policy. They could speak English as well, which was helpful for me.
The only feedback I have is regarding the size guide and website performance. It would be helpful to post detailed models' measurements instead of only their usual UK/US dress size. I had to return a couple of items because I had difficulty picking the size and ended up ordering couple of wrong sizes. As for the website, 20% of my time on Love Bonito website Chrome gave me the "Unresponsive pages, kill pages or wait" error. Other than those issues, I'm in love with Love Bonito!
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