FedEx - TNT World Service Center - Kota Tangerang
4.3/5
★
based on 8 reviews
Contact FedEx - TNT World Service Center
| Address : | Kawasan, JL Profesor Sediyatmo Pagedangan, Blok A Lot 5-6, Benda, RT.001/RW.010, Taman Niaga, Soewarma, Kota Tangerang, Banten 19110, Indonesia |
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| Phone : | 📞 +977 | ||||||||||||||
| Postal code : | 19110 | ||||||||||||||
| Website : | https://local.fedex.com/en-id/%3FCMP%3DKNC-1004491-1-3-950-1000000-APAC-ID-EN-GODCT18ON1ID034 | ||||||||||||||
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Khalid Alwazir on Google
★ ★ ★ ★ ★ Nice place, but no AC damn hot
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jan rick on Google
★ ★ ★ ★ ★ been moved to southquarther building on tb simatupang street
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Kalikautsar on Google
★ ★ ★ ★ ★ Clean and nice services
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Leo Wijaya on Google
★ ★ ★ ★ ★ You will only face one Costumer Service, to contact Person In Charge, you will only connected by phone via Costumer Service desk.
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Christo L A on Google
★ ★ ★ ★ ★ Ground tank air pam
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hasbi abi on Google
★ ★ ★ ★ ★ great place to work and friendly people in there.. nice and big smile.
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Никита Пашин on Google
★ ★ ★ ★ ★ I struggle to even call this an absolute joke of a service because none of this was remotely funny.
I was seeking to remedy a situation where a shipment was lost due to FedEx mistake and instead of even a semblance of professional conduct I got endless finger pointing to different branches. Customer service to destination shipping department, destination shipping department to origin shipping department, origin shipping department to customs broker, customs broker back to origin and origin back to customer service. Even got a snide remark about myself "having to know what I'm paying for" along the way.
And the best part is that if you think that it's a world leading transport company and in case of emergency you can surely get someone higher in the corporate structure to review the issue, you'd be gravely mistaken. None of the global support channels exist anymore. Not even the barely alive general feedback email address. If an employee is abusing their position so blatantly that it borders on an actual scam, all to cover up their own mistake, there's literally no way to bring it up with anyone else. You can only contact the local branch which will "thoroughly review" ITSELF and find itself clear of any wrongdoing.
If this one ever goes out of business, the local circuses will see no shortage of clowns for years to come.
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Tara Kitty on Google
★ ★ ★ ★ ★ Be careful if you ship packages by Fedex from United States to Jakarta. The chance of it being delivered to the recipient is ZERO. Especially if your package contains American brand name such as Kate Spade, Coach, etc. Indonesian Fedex Representative named DIGNA YULIANDINI will complicate the process and will charge you a duty tax twice as much as the package worth. You will be forced to abandon the package. DIGNA then will sell them online on Shopee. YES, she has an established Shopee store to sell those STOLEN PACKAGES.
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