Etihad Airways - Kota Jakarta Selatan
3/5
★
based on 8 reviews
Contact Etihad Airways
| Address : | Jl. Jenderal Sudirman No.Kav 22-23, RT.10/RW.1, Kuningan, Karet, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920, Indonesia |
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| Phone : | 📞 +789 | ||||||||||||||
| Postal code : | 12920 | ||||||||||||||
| Website : | https://www.etihad.com/en-id/ | ||||||||||||||
| Opening hours : |
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Nico Prasetyo on Google
★ ★ ★ ★ ★ Good
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ryant_ Ito on Google
★ ★ ★ ★ ★ Best Service
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Herry Suwarno on Google
★ ★ ★ ★ ★ Still here for 3 hours
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Gani Sananta on Google
★ ★ ★ ★ ★ Terrible... No ticketing office in Jakarta
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Andrew Halim on Google
★ ★ ★ ★ ★ No ticketing office. Online call centre is terrible.
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Mufti Ghazali on Google
★ ★ ★ ★ ★ No need to come here, there's no more costumer officers for buy tickets, cancellation, schedule changes, surely I come here for some of that reason and meet only with security guard explain all, that now every complaint, schedule changes should be send by emails, or directly call Etihad Abu Dhabi
Wonder why they don't just closed this office
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B on Google
★ ★ ★ ★ ★ Etihad airlines, “Be a bee, don’t be a spider !”
“ A story of success in loosing identity “
I am not trying to be blunt, but apparently it is not worth to travel with you anymore ..!!
Your story now isn’t about making a new success in the aviation industry yet loosing identity!!
It is exactly like the crow who got jealous of dove’s walk, and after trying to mimicking its walk, he not just failed, but also couldn’t get back to his own walk !
I couldn’t recognize who you are !!
Are you classy and leading airlines or you are just economical airlines..?!
The regular logic says; start small and get bigger with the time, but you are the opposite!!
In the past, I used to love to stopover in Abu Dhabi in order to take a flight with you as well as enjoying the city.
However, recently, I don’t feel it is really money wise to do so..
You are taking the anti clockwise way to catch the merest marginal profit.
It is obvious that you are trying to cut off some expenses, and for sure you succeeded by giving your passengers limited options in food and services.
However, to what extent you believe such policy is fruitful and effective?
Personally, I don’t think, it is workable..
Many companies have attempted such strategies and instead of correcting their position, they rapidly declined..!
I assume such policy works adversely to increase profits for those reasons:
First of all, you are building a bad impression about you as a small economical company rather than a leading one as you have posed yourself for many years !
Secondly, yes, you pull the belt well but you are choking yourself eventually !
you loose a segment of travelers who love to stop over and spend time and large a mount of money at hotels, restaurants, and sightseeings, only to avoid using your service.
They will not feel privileged anymore!
Thirdly, giving small and little food and accessories will not make you big !
Ya on paper, you might save some money but on reality, on the long run you will loose..
people hate to deal with miser and stingy guys or companies.
Actually, people psychologically love to see them loose.!
Fourthly, there are some good alternatives to make money;
make your business class cheaper please ..!
It is too expensive comparing to other airlines.
From my perspective, the right concept is to give more promotions so that you can sell more, not waiting for a single big bargain like how the spider does in the wild; building its net and waiting patiently for its prey to fall into its clutch ..!
Do you think your current policy doesn’t reflect on board ?!
It is very obvious on your staff, even I can see it on their faces and attitude.
It is likely you cut off their salaries or promotions..!
This is not the style of etihad any more ..!
Don’t you feel jealous, if I tell you some regional companies became better than you..!!
Imagine some of them have been always in debit !
But you find them; generous with food and services.
“ Selling more with reasonable price is better than targeting few consumers with high price “
I am not posing critics in here to enjoy lashing you. Of course not, but I am feeling sorry to avoid coming to the city I love so much; Abu Dhabi.!
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Yuli P. on Google
★ ★ ★ ★ ★ Really bad call center. Called twice. First call, I had to wait for 20 minutes. It got picked up and the line got disconnected. Called again and it kept me on the line even after 20 minutes. I gave up and hung up the phone.
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