BNI SALATIGA - Kota Salatiga
2.9/5
★
based on 8 reviews
Contact BNI SALATIGA
| Address : | Jend Sudirman No. 3, Sidorejo, Salatiga, Kec. Sidorejo, Kota Salatiga, Jawa Tengah 50711, Indonesia |
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| Phone : | 📞 +98 | ||||||||||||||
| Postal code : | 50711 | ||||||||||||||
| Website : | http://bni.co.id/ | ||||||||||||||
| Opening hours : |
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Riefki Indira Hudi on Google
★ ★ ★ ★ ★ Jumlah antrean harian 10-02-2022 hanya sekitar 50-60 nasabah, padahal jumlah nasabah harian lebih dari itu.. 1-2 thn yg lalu saya kesini juga seperti itu, masa iya tidak ada perubahan.. mohon diberikan solusi agar pelayanan bisa lebih menampung masalah lbh byk nasabah harian
 The number of daily queues 10-02-2022 is only about 50-60 customers, even though the number of daily customers is more than that.. 1-2 years ago I was here too, yes, there is no change.. please provide a solution so that service can be better accommodate the problems of more daily customers
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sui artina on Google
★ ★ ★ ★ ★ Masalah Antrian ke CS:
Kapankah antrian ke CS ini akan terlaksana?! Hanya buat mengganti ATM saja harus hunting antrian hingga detik-detik terakhir bln Nov2021. Ini ke6 kali saya datang (10:00-11:00) antrian selalu di atas 100, yg saya perkirakan selesai jam 9 malam bila 1 org = 15 menit. Is there other way to solve the issue, tanpa harus antri jm 5 pagi seperti kebanyakan nasabah BNI (menurut security) - berharap ke depannya BNI (Salatiga) bisa melayani lebih cepat — sorry to say, bank swasta sebelah (yg ATM booth nya seabrek itu) bisa! Harusnya BNI Salatiga bisa, harus bisa .... Kalo perlu lakukan inter-bank feasibility study demi kemajuan.
Queue Issues to CS:
When will this queue to CS be implemented?! Just to change the ATM, you have to hunt the queue until the last seconds of Nov 2021. This is my 6th time coming (10:00-11:00) the queue is always above 100, which I estimate will end at 9 pm if 1 person = 15 minutes. Is there another way to solve the issue, without having to queue at 5 am like most BNI customers (according to security) - hope that in the future BNI (Salatiga) can serve faster — sorry to say, the private bank next door (the ATM booth is that big ) can! BNI Salatiga should be able to, must be able to .... If necessary, conduct an inter-bank feasibility study for progress.
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wiwik abidin on Google
★ ★ ★ ★ ★ antrean bisa lama banget kalo hari jumat, entah karna mo weekend ato emng sehari2 antrenya begitu.. bener2 nunggu lama dari setengah 9 sampe jam 3 cuman buat aktifin M banking tuh.. waktu kesana parkir diluar berbayar, karna parkir di area parkir di tutup semenjak covid ktny untk menjaga jarak aman...
The queue can be very long on Friday, whether it's because it's the weekend or the queue is like that everyday.. it's really a long wait from half past 9 to 3 o'clock just to activate M banking.. when you get there parking outside is paid, because parking in the parking area has been closed since covid ktny to keep a safe distance...
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haiban nazir on Google
★ ★ ★ ★ ★ Enam kali ke BNI ambil antrian CS gak pernah ditanya keperluannya. Enam kali selalu pulang sore dengan tangan hampa tidak berhasil ganti ATM chip.
Pagi ini pun begitu, satpam tidak tanya keperluannya apa. Tanya antrian CS sudah sampai nomor 53
Giliran mau ambil uang lewat teller tapi tidak bawa ATM lama disuruh ganti ATM dulu dan ternyata ada antrian khusus untuk yg ganti ATM.
Tolong satpam nya dibimtek pak/bu. Terutama satpam yg bagi nomor antrian jam 5,6,7 pagi Kenapa tidak ditanya dulu keperluannya tiap nasabah. Kan sia sia saya 6x antri sampai sore Trimkasih
Six times to BNI to take the CS queue, they were never asked what they needed. Six times, he always came home empty-handed and failed to replace the ATM chip.
This morning too, the security guard did not ask what he needed. Ask the CS queue has reached number 53
It was my turn to take money through the teller but didn't bring the old ATM and was told to change the ATM first and it turned out that there was a special queue for those who changed ATMs.
Please guide the security guard sir/madam. Especially the security guard who gave the queue number at 5, 6, 7 in the morning Why not ask each customer the needs first. It's useless, I queued 6x until the afternoon Thank you
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reyhan bagoes on Google
★ ★ ★ ★ ★ Pelayanan sangat ramah tempat bersih Cs sangat sabar dan sopan sayang antrian cs y lama banget
The service is very friendly, the place is clean, Cs is very patient and polite, it's a shame the queue for cs is so long
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Faisal Reza on Google
★ ★ ★ ★ ★ Good
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muhamad hanif alwi on Google
★ ★ ★ ★ ★ Ok
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Ahmad Saiful Mandaladi on Google
★ ★ ★ ★ ★ Bad service on the customer service, very long queue, but they seem to be so slow at serving the customer, very very very slow, they make the customer wait for more than 30 minutes on every single person who have been waiting for more than an hour, they should increase their quality of working
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