BNI KCP Juanda - Bekasi City
2.6/5
★
based on 8 reviews
Contact BNI KCP Juanda
| Address : | Jl. Ir. H. Juanda No.104 C, RT.005/RW.005, Margahayu, Bekasi Timur, Bekasi City, West Java 17113, Indonesia |
| Phone : | 📞 +889 |
| Postal code : | 17113 |
| Categories : |
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Khomarudin Jein on Google
★ ★ ★ ★ ★ Pelayanan nya kurang baik, tidak mengutamakan costumer. Seharusnya kalo tidak bisa dapet jadwal anterian tidak usah di kasih tiket anterian nya, ini udah dapet tiket anterian, udah lama juga nunggu, eh bank nya malah tutup. Kirain masih bisa dapet panggilan, malah disuruh besok lagi. Seharusnya kalo anterinya sampe 50 harus diselesaikan juga 50 walaupun sudah lewat jam pulang, dari satpam nya juga dikasih arahan kalo lebih dari 50 udah gabisa jangan di kasih aja. Semoga kedepannya bisa lebih diperhatikan dan lebih baik lagi. Terima kasih.
 The service is not good, does not prioritize the customer. If you can't get the queue schedule, you don't have to give the queue ticket, this already got the queue ticket, it's been a long wait, the bank is actually closed. Thought I could still get a call, instead I was told to do it again tomorrow. Supposedly if the queue is up to 50, you have to finish 50 even though it's past time to go home, the security guard is also given instructions if it's more than 50, you can't just give it. Hopefully in the future we can pay more attention and be better. Thank you.
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Moh Shohib hasan on Google
★ ★ ★ ★ ★ Antri dr pagi. Tapi gk ada nomor antrian yg bsa diambil. Jadi gk jelas dpt nmor urut berapa. Harusnya no antrian langsung taruh aja di meja. Biar pada ambil sendiri klo yg dteng awal.
Queue from morning. But there is no queue number that can be taken. So it's not clear what the serial number is. There should be no queue, just put it on the table. Let's take it myself if it comes early.
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Fromedia ID on Google
★ ★ ★ ★ ★ Ruangan tidak terlalu besar, dan di selasa siang saat saya datang cukup sepi, tidak perlu antri lama. Ibu satpam dan CS ramah dan helpful. Saya ganti kartu baru, disini tidak perlu menyertakan surat kehilangan dari kepolisian, jadi sangat membantu, tidak repot harus kesana kemari. Terimakasih BNI Kc. Juanda..
The room is not too big, and on Tuesday afternoon when I arrived it was quite quiet, no long queues. The security guard and CS are friendly and helpful. I changed to a new card, here there is no need to include a letter of loss from the police, so it is very helpful, I don't have to bother going here and there. Thank you BNI Kc. Juanda..
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Len on Google
★ ★ ★ ★ ★ cuma disini BNI KCP JUANDA, suruh datang pagi dari awal jam 06.30 WIB tapi buka cabangnya jam 8.30 untuk antri pengambilan nomor, jam 9 baru di buka. ITU PUN KALO GAK NGARETTTTTTT.
percuma 3 satpam tapi progress gak jelas, siapa yang dapet duluan nomernya dia yg dapet kecuali yang duduk udah pasti dapat nomernya.
di BNI Kemang alur progressnya jelas dia datang duluan nama di catat mulai dari jam 6.30 dan ambil nomor di jam 8.30. harusnya banyak banyak belajar di BNI kemang untuk alur nya seperti apa, satpam cuma 1 tapi progress untuk transaksinya oke banget.
sehari cuma 20 nasabah untuk CS selama pandemi disini, udah gitu cuma 1 CS mungkin karena WFH kali yak.
semoga setelah pandemi selesai atau bahkan masih pandemi gini progressnya yang jelas untuk antri pengambilan nomor biar lebih adil dan orang gak nunggu lama lama. Ya kaya sabda sahabat Nabi aja, gini :
Abu Hurairah ra, Nabi SAW, bersabda:"Barang siapa yang melepaskan satu kesusahan orang mukmim, pasti Allah melepaskan darinya satu kesusahan pada hari kiamat. Barang siapa yang menjadikan mudah urusan orang lain, pasti Allah akan memudahkannya di dunia dan di akhirat."
Semoga kita selalu dalam lindungan-Nya. ??
only here at BNI KCP JUANDA, ordered to come early at 06.30 WIB but open the branch at 8.30 to queue for number collection, at 9 it just opened. THAT'S EVEN IF IT DOESN'T WORK.
it's useless 3 security guards but the progress is not clear, who gets the number first, he gets it except for the one sitting, he definitely gets the number.
at BNI Kemang the progress flow is clear, he comes first, the name is recorded starting at 6.30 and takes the number at 8.30. there should be a lot to learn at BNI Kemang as to what the flow is, there is only 1 security guard but the progress for the transaction is really good.
only 20 customers a day for CS during the pandemic here, it's like that only 1 CS maybe because of WFH times huh.
I hope that after the pandemic is over or even if it's still a pandemic, the progress is clear for queuing for numbers so that it's fairer and people don't wait long. Yes, just like the words of the Prophet's companions, like this:
Abu Hurairah ra, the Prophet SAW, said: "Whoever relieves a believer of a difficulty, Allah will surely relieve him of a difficulty on the Day of Resurrection. Whoever makes the affairs of others easy, surely Allah will make it easy for him in this world and in the hereafter."
May we always be in His protection. ??
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rahma on Google
★ ★ ★ ★ ★ Pengalaman saya datang kesana untuk buka rekening baru, datang sebelum jam 8 sudah rame, ga lama satpam bagiin nomor antrian, kirain bakal sebentar ternyata lama bgt nunggu sampe sakit kepalaku jam set 12 siang baru bisa masuk ke dalem, itu pun antri lagi sama beberapa orang, pas sampe dalem satpam nya bilang kalo buka rekening lewat online, udah mumet diluar didalem dibikin bete ya karna ga ada info apa2 sebelumnya, sepanjang bikin rekening saya banyak bertanya ke satpam karna udah mumet tapi akhirnya malah bikin dari awal lagi lewat cs dikarenakan buka rekening lewat online nya gagal terus.
My experience is coming there to open a new account, arriving before 8 o'clock it's already busy, it doesn't take long for the security guard to give the queue number, I thought it would be a while, it turned out to be a long wait until I had a headache at 12 noon before I could enter the palace, and that was the queue again with several people , when I arrived inside the security guard said that if I opened an account online, it was already confusing outside, it was made up because there was no previous information, as long as I made an account I asked the security guard a lot because it was already busy but in the end I made it all over again via cs because I opened an account via online it keeps failing.
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Kristianingrum Putri Wulandari on Google
★ ★ ★ ★ ★ Beberapa kali kesini, pelayanan ramah, tidak terlalu ramai, cepat, dan ruangan lumayan lega. Namun sayang parkir kurang lebar untuk mobil, kalau untuk motor sudah cukup.
Been here several times, friendly service, not too crowded, fast, and the room is quite spacious. But unfortunately the parking is not wide enough for cars, for motorbikes it is enough.
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Gloria Milenda J.P on Google
★ ★ ★ ★ ★ Bad service
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George Anggraimond on Google
★ ★ ★ ★ ★ Just 1 customer service working here. The queue is expanding even more. Expect at least 2 hours of waiting in here. Absolutely not recommended.
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