Bank Mandiri Taspen KCP Depok - Kota Depok
2.6/5
★
based on 8 reviews
Contact Bank Mandiri Taspen KCP Depok
| Address : | Jl. Margonda Raya No.179, Kemiri Muka, Kecamatan Beji, Kota Depok, Jawa Barat 16431, Indonesia |
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| Phone : | 📞 +99 | ||||||||||||||
| Postal code : | 16431 | ||||||||||||||
| Website : | https://www.bankmantap.co.id/ | ||||||||||||||
| Opening hours : |
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| Categories : |
Bank
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Khaila Almahyra Septian on Google
★ ★ ★ ★ ★ Pelayanan sangat buruk
 Very bad service
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M B on Google
★ ★ ★ ★ ★ Pelayanan baik, tpt bersih, mudah di jangkau..
Good service, clean, easy to reach ...
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mulyadi yadi on Google
★ ★ ★ ★ ★ no telpnys yg tercantum di websitenya tidak aktif????
no phone number listed on the website is inactive ????
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ZAINAL HANAPI on Google
★ ★ ★ ★ ★ Apakah bisa mencairkan dana bpjs ketenagakerjaan
Can it disburse the bpjs of labor funds
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Bekti Sudibyo on Google
★ ★ ★ ★ ★ Hebat Bank Mandiri Mantap Depok, uang pensiun sampe dng tgl 22 belum dibayarkan, posisi saldo ATM 0.00.....❓
Great Bank Mandiri Steady Depok, pension money until 22nd has not been paid, the position of the ATM balance is 0.00 ..... ❓
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Yuris -Nanda- on Google
★ ★ ★ ★ ★ Pelayanan super buruk. Orang tua saya 3 hari yang lalu kesana & sudah antri seharian mengurus uang pensiun yang sudah 2 bulan tidak masuk ke rekening. Dijelaskan bahwa dalam 3-4 jam akan cair. Sampai hari ini belum cair juga.
Super bad service. My parents were there 3 days ago & have been queuing all day to take care of the pension money that has not been credited to the account for 2 months. It is explained that in 3-4 hours it will be liquid. Until today, it hasn't been disbursed yet.
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Adie Setiawan on Google
★ ★ ★ ★ ★ Pagi ini kegiatan rutin setiap bulan mengantarkan orang tua mengambil uang pensiun tiba sebelumnya pukul 08.00 WIB dan kebetulan mendapatkan nomor urut antre pertama pada teller.
FAKTA:
08.00 WIB: Pelayanan dibuka
REALITA:
08.00 - 08.10 WIB: Sedang apa kalian petugas/karyawan? (CLOSED)
08.10 - 08.35 WIB: Briefing antar petugas/karyawan selama 25 menit. (CLOSED)
08.35 - 08.40 WIB: Kembali petugas/karyawan apa yang sedang anda lakukan? (CLOSED)
08.40 WIB: Akhirnya para nasabah dipanggil sesuai nomor urut antre untuk diizinkan masuk. (OPEN)
08.40 - 08.50 WIB: Urusan mengambil uang pensiun selesai dalam waktu 10 menit, namun proses pengambilan buku tabungan menunggu butuh waktu yang lumayan lama
KESIMPULAN:
Kemana waktu selama 40 menit dibiarkan terbuang sia-sia bagi para nasabah yang menunggu antre diluardiluar.
SARAN:
Bila akan diadakan briefing antar petugas/karyawan agar disediakan waktu khusus sebelum jam pelayanan dimulai, jangan sampai jam pelayanan diganggu dengan kegiatan lain.
This morning, the routine activity every month took parents to collect their pension, arrived earlier at 08.00 WIB and happened to get the serial number of the first queue at the teller.
FACT:
08.00 WIB: Service opens
REALITY:
08.00 - 08.10 WIB: What are you officers/employees doing? (CLOSED)
08.10 - 08.35 WIB: Briefing between officers/employees for 25 minutes. (CLOSED)
08.35 - 08.40 WIB: Again, what officers/employees are you doing? (CLOSED)
08.40 WIB: Finally, the customers are called according to the serial number in line to be allowed in. (OPEN)
08.40 - 08.50 WIB: The matter of taking pension money is completed within 10 minutes, but the process of taking the savings book wait takes quite a long time
CONCLUSION:
Where is the time for 40 minutes left to be wasted for customers waiting in line outside.
SUGGESTION:
If there will be a briefing between officers/employees so that special time is provided before service hours start, do not let service hours be disturbed by other activities.
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Isya Sanusi on Google
★ ★ ★ ★ ★ Pagi ini tgl 15 februari 2022 pukul 08:30 an , sy ke ATM mandiri untuk tarik tunai uang , kebetulan rokok sy di tinggal dimotor saya, setelah selesai melakukan transaksi sy balik lagi ke motor tiba² rokok beserta korek saya HILANG , kebetulan disitu belum ada custumer hanya ada security dan supir.. tolong di tingkatkan lagi kedisiplin dan kejujurannya
This morning, February 15, 2022 at 8:30 am, I went to an independent ATM to withdraw cash, coincidentally, my cigarette was left on my motorbike, after completing the transaction I returned to the motorbike suddenly my cigarette and lighter were LOST, incidentally there was no customer there is only security and a driver.. please improve your discipline and honesty
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