Bank Bni Ambarawa - Kabupaten Semarang
2.7/5
★
based on 8 reviews
Contact Bank Bni Ambarawa
| Address : | Jl. Jend. Sudirman No.18, Kupangkidul, Kupang, Kec. Ambarawa, Kabupaten Semarang, Jawa Tengah 50612, Indonesia |
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| Phone : | 📞 +9898 | ||||||||||||||
| Postal code : | 50612 | ||||||||||||||
| Opening hours : |
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Nasgorbasi on Google
★ ★ ★ ★ ★ 4 orang doank ampe nunggu hampir 2 jam donk bambang..cuma buat dikasih tau teller kalo lebih dari jam 2 nggak bisa kirim ke norek bank lain !!! I mean, kok nggak dari awal itu satpam nya ngasih tau !!! Ngasih tau cuma "bisa kirim norek bank lain". Hampir 2 jam lho.. Gila gila.
 Only 4 people waited for almost 2 hours, bro.. just to let the teller know if it's more than 2 o'clock you can't send it to another bank norek!!! I mean, why didn't the security guard tell you from the start!!! Telling you only "can send another bank number". Almost 2 hours you know.. Crazy crazy.
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Fathur Setiadi on Google
★ ★ ★ ★ ★ kalo tau lagi ppkm terus teller nya satu, tiap hari dibagi dong berapa orang perhari, misal 9 orang yg dilayanin yaa sehari 9 nomer antrian jangan ngasih nomor sampe 25 terus suruh antri doang ngga dilayanin. Udah bolak balik akhirnya disuruh pindah ke bni lain, bilang dari awal kalo antrian nya udah full buat sehari jadi ngga capek2 bolak balik. Untung banyak orang tadi, udah hampir marah2 tapi yaa sudahlah serahh lu broo, capek aku bolak balik ngga jelas.
If you know again, PPKM continues to have one teller, how many people are divided each day, for example, 9 people are served a day, 9 queue numbers, don't give a number up to 25, then tell them to queue, they won't be served. After going back and forth, I was finally told to move to another BNI, said from the start that the queue was full for a day so I didn't get tired of going back and forth. Luckily there were a lot of people earlier, they were almost angry but oh well, give it up bro, I'm tired of going back and forth, it's not clear.
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Inda Vibriyanti on Google
★ ★ ★ ★ ★ Saran saya kalau tidak kepepet banget bikin ATM di sini,jangan bikin deh.. soalnya lama banget.. jam kerja aslinya jam 8 malah bukanya jam 9... Istirahat nya juga molor pokoknya lama banget deh
My advice, if you're not really in a hurry to make an ATM here, don't do it... because it's really long.. the original working hours are at 8, instead it's at 9... The rest is too late, it's really long.
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Hafi Auliya on Google
★ ★ ★ ★ ★ Updated, sudah banyak yg dibenahi di kcp ini.
Jam buka skrg jam 8 seperti pd umumnya, walaupun terteranya jam 9.
Satpam skrg sangat informatif dan membantu.
Sistem antre disini berbeda. Harus menulis nama kita di daftar antri mulai +-jam 7 pagi, lalu nanti +- jam 8 dibagi nomor antrian.
Lebih baik antre pagi supaya dapat antrean awal. Kalau jam 9 atau lebih baru sampai, kemungkinan gilirannya dapet siang hari, terutama antrean cs.
Kalau udh terlanjur kesana dapet antrean panjang, dan prediksi gilirannya melebihi jam operasional, tiket antrenya bisa dibawa kesokan harinya pagi2 jam set8 an untuk tukar tiket antre yang baru, nanti akan didahulukan.
Kalau nunggu antre ditinggal, jgn smp terlewat krn harus ulang ambil no antre.
Tempat kurang luas, antrian sampai ke lokasi parkir. Parkirnya juga memenuhi lapak toko lain. Saran saya perlu pindah ke lokasi yg jauh lebih luas. Kalau tidak ya tolong bikin lagi 1 saja cabang baru BNI di Ambarawa.
Semoga terus berkembang ?
Updated, many things have been fixed at this kcp.
Opening hours are now 8 am as usual, even though it says 9 am.
The current security guard is very informative and helpful.
The queue system here is different. We have to write our names on the queue list starting at +- 7 am, then later +- at 8 o'clock divided by the queue number.
Better to queue early so you can get in line early. If you arrive at 9 or later, it's possible that your turn will be during the day, especially the cs queue.
If you've already been there, you get a long line, and the prediction is that your turn will exceed operating hours, the queue ticket can be brought the next morning at 8 p.m. to exchange for a new line ticket, it will be prioritized.
If you're waiting in line, don't miss it, because you have to take the queue number again.
The place is not wide enough, the queue is getting to the parking location. The parking lot also fills the stalls of other shops. My advice is to move to a much larger location. If not, please make one more new BNI branch in Ambarawa.
Hope it continues to grow ?
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twin mustika on Google
★ ★ ★ ★ ★ Istirahat kantor mau ngurusi m banking dpet nomor antrian tp buat besok pagi disuruh dateng sebelum jam 8 buat diganti nomor antrian artinya bsk pagi masih ngantri lagi dan bs siang ya ngantrinya kl lbh dri jam 8 ngantri dri awal yg blm tentu bs hari itu dilayani wooi lu bank bni cab ambarawa aja ya yg pelayanannya gak okeee gak jelas bank bni nya tlg diperbaiki pelayannya contoh bank bni kota semarang cepat pelayanannya menghargai waktu nasabah jangan anggap nasabah itu pengangguran yg waktunya kosong terus
Office break I want to take care of m banking I got a queue number but for tomorrow morning told to come before 8 o'clock to change the queue number, it means maybe tomorrow the queue is still in line and maybe in the afternoon if it's later than 8 o'clock in line from the start, it's not certain that it can be served that day wooi bank bni cab ambarawa, yes, the service is not okay, it's not clear the bni bank, please fix the service, for example, bank bni semarang city is fast, the service respects the customer's time, don't think the customer is unemployed, whose time is empty
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iLman official on Google
★ ★ ★ ★ ★ Report . Pelayanan sangat buruk tidak sesuai antrian . Saat beberapa org pengambilan bsu sudah antri dr jam 6 yg didahulukan antrian teller yg datangnya jm 9 . Kebayang gak yg diluar sampe kering kerontang
Reports. Very bad service not according to the queue. When several people who took the BSU were already queuing from 6 o'clock, the queue for the teller who arrived at 9 o'clock took precedence. Can you imagine what's outside until it's dry
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Uyun Nissa on Google
★ ★ ★ ★ ★ Jadi gini, saya lihat memang banyak banget yg ngasih bintang krn pelayanan kurang. Buat referensi saja,
Jadi sy rasa, tiap kantor cabang punya kebijakan sendiri. di Bank BNI Ambarawa ini sy rasa memang sudah sesuai prosedur yg dbuat kantor tersebut, tapi mungkin memang harusnya ada pemberitahuan kuota antrean setiap hari atau mungkin bisa menempel pengumuman di pintu masuk agar tidak terjadi kekecewaan customer mengenai aturan antrean.
Untuk referensi, kebetulan sy pada hari Jumat jam 10 an kesana, antrean sudah penuh. Disarankan untuk datang lagi hari Senin, namun sudah dikasih nomor antrean B038. Satpam ngejelasin kok, antrean bisa ditukar tp harus datang sebelum jam 8.
Singkat cerita, hari Senin sy datang jam 7.45, satpam sudah membawa kertas dan list antrean hari itu. Sy juga menulis nama dan keperluan. Jam 8 tepat, satpam lain keluar dan memberitahu, "adakah yg antrean Jumat blm dilayani? ", sy maju sambil membawa antrean B038, dituker kok sama antrean Senin B001. Dan dilanjutkan dg antrean Senin sesuai dg urutan kedatangan. Dan ganti ATM saja hanya perlu 10 menit, beres.
Oiya lupa, td ada masmas udah nulis nama di kertas satpam, sudah dbilangin pembagian nomor urut jam 8, tp masmasnya pergi, balik kesitu lagi jam 8 lebih, dan nomor urutnya sudah dkasih ke orang lain, ya krn dikira masnya gak balik lg, kasian yg lain nunggu. Saran saya pokoknya tunggu aja dan tanya satpam.
Begitu pengalaman saya hari ini, mungkin bisa dijadikan referensi rekan-rekan apabila ingin berkunjung ke BNI Ambarawa. Terimakasih
So like this, I see that there are really many who give stars because the service is lacking. Just make a reference,
So I think, each branch office has its own policy. At BNI Ambarawa Bank, I think it is in accordance with the procedures made by the office, but maybe there should be a queue quota notification every day or maybe you can stick an announcement at the entrance so that there will be no customer disappointment regarding the queue rules.
For reference, I happened to be there on Friday at 10 am, the queue was full. It is recommended to come again on Monday, but already given the queue number B038. The security guard explained how come, the queue can be changed but you have to come before 8 o'clock.
Long story short, on Monday I arrived at 7.45, the security guard had brought paper and a list of the queues that day. I also wrote the name and requirements. At exactly 8 o'clock, another security guard came out and said, "Is there anyone in the Friday queue that hasn't been served yet?", I went forward while carrying the B038 queue, how come I exchanged it for Monday's line B001. And continued with the queue Monday according to the order of arrival. And changing the ATM only takes 10 minutes, OK.
Oh, I forgot, there's no masmas, I've written the name on the security guard's paper, they told me the serial number was distributed at 8, but the masmas left, came back again at 8, and the serial number was already given to someone else, because I thought the mas didn't come back anymore, sorry others are waiting. My advice is just wait and ask the security guard.
That's my experience today, maybe it can be used as a reference for colleagues if you want to visit BNI Ambarawa. Thank you
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Sistien Adhaena on Google
★ ★ ★ ★ ★ There's nothing wrong with the customer service lady and the security officer, they're both nice, informative and very helpful.
However, I don't know why, I came to this place twice and EVERYTIME I came, there's only one customer service while the line was very long. People had to wait the entire day to be able to get in like come on, we had other things to do too. Please fix it. Thank you.
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