Xiaomi Service Center - Kota Bks
3.6/5
★
based on 8 reviews
Contact Xiaomi Service Center
| Address : | RT.004/RW.001, Marga Jaya, Kec. Bekasi Sel., Kota Bks, Jawa Barat 17141, Indonesia |
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| Phone : | 📞 +89 | ||||||||||||||
| Postal code : | 17141 | ||||||||||||||
| Opening hours : |
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davidindr - on Google
★ ★ ★ ★ ★ Pelayanan super duper lelet kenapa ga ditambah cs lagi coba.. Sedih sih padahal mau benerin remote tv doang lamanya nunggu sampe 1jam setengah, datang jam 02.30 s/d jam 04.00 huh..
 Super duper slow service, why don't you add more cs, try it.. It's sad even though I want to fix the tv remote, it only takes 1 hour and a half, it comes at 02.30 to 04.00 huh..
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Irawan Dikromo on Google
★ ★ ★ ★ ★ Alangkah baiknya kursi tunggu customer di tambah kapasitas nya agar customer yang ingin servis bisa duduk nyaman.
It would be nice if the customer waiting chair was added to its capacity so that customers who wanted to serve could sit comfortably.
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Joshua Kristianto on Google
★ ★ ★ ★ ★ Counter ada 5, 2 kosong, yang aktif melayani cuma 1 counter, 2 counter lagi sibuk perbaiki HP dan gak nerima costumer. Alhasil antrian panjang gak jelas dan lama banget. Pas ditanya soal urutan antri juga dijawab sekedarnya aja. Parah deh.
There are 5 counters, 2 are empty, only 1 is actively serving, 2 counters are busy repairing cellphones and don't accept customers. As a result, long queues are not clear and very long. When asked about the queuing order, he answered simply. It's bad.
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Adie Raditz on Google
★ ★ ★ ★ ★ Pelayanannya lama
Untuk nunggu ngambil antrian saja, sudah 90 menit sendiri, belum servisnya
Harusnya, terima dulu saja hp yg rusak... Lalu di perbaiki, jgn maksa org untuk nunggu... Ga professional!!
Long service
Just waiting to take the queue, it's been 90 minutes alone, no service yet
You should just accept the damaged cellphone first... Then fix it, don't force people to wait... Not professional!!
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Bagus Panggalih on Google
★ ★ ★ ★ ★ Pelayanan bagus, biaya sparepart dan perbaikan cukup terjangkau. Saran untuk kedepannya di ringkas lagi metode antrinya karena sangat lama.
Good service, the cost of spare parts and repairs is quite affordable. Suggestions for the future are to summarize the queue method again because it is very long.
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Anton on Google
★ ★ ★ ★ ★ Kacau ya ini dari customer service sampai teknisi yang berlima perhari ini(10 April 2022) sama semua prinsipnya.
Gw dateng jam 13:20 udah ga mau nerima customer lagi, padahal jelas2 ada keterangan antrian tutup jam 13:30. Bulan puasa gini masih juga korupsi waktu. Kepaksa gw kemari karena MI service center bekasi diarahin kesini. Oi owner atau managemennya kalau liat review ini bisa ngobrol sama gw langsung ya, kecewa banget gw sebagai customer.
It's a mess, from customer service to five technicians per day (10 April 2022) with all the same principles.
I arrived at 13:20 and didn't want to accept customers anymore, even though it was clear that the queue closed at 13:30. This fasting month is still a corruption of time. I was forced to come here because the Bekasi MI service center was directed here. Hey owner or management, if you see this review, you can talk to me directly, yes, I'm really disappointed as a customer.
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I A on Google
★ ★ ★ ★ ★ Dari 5 counter, yg terisi hanya 2 counter. Ketika datang tidak ada mesin antrian, sqya tanya yg lain katanya antriannya blm dibuka. Jadi harus nunggu selesai 60 nomor antrian, baru buka antrian yg baru. Baru kali ini liat service center model begini. Kok aneh ya, org dipaksa nunggu hanya utk ambil nomor antrian.
Kl memang dibatasi, ya buat batasan misal sampai 100 nomor kemudian tutup utk hari itu dan diinfo juga. Memangnya orang waktunya hanya utk ambil nomor antrian. Pikir 1000x mau pakai merk ini lg. Parahhhhhhh
Of the 5 counters, only 2 are filled. When it arrived, there was no queue machine, I asked the others, they said the queue had not been opened. So you have to wait for 60 queue numbers to finish, then open a new queue. This is the first time I've seen a service center model like this. Why is it weird, people are forced to wait just to get a queue number.
If it is limited, yes, make a limit, for example up to 100 numbers, then close it for that day and be informed as well. Indeed, people only have time to take the queue number. Think 1000x want to use this brand again. soooo
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Roni Sutrisno on Google
★ ★ ★ ★ ★ Good service, bit crowded
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