VIP Money Changer - Central Jakarta City
3.7/5
★
based on 8 reviews
Contact VIP Money Changer
| Address : | Jl. Menteng Raya No.23, RT.1/RW.10, Kebon Sirih, Menteng, Central Jakarta City, Jakarta 10340, Indonesia |
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| Phone : | 📞 +97777 | ||||||||||||||
| Postal code : | 10340 | ||||||||||||||
| Website : | https://www.vip.co.id/ | ||||||||||||||
| Opening hours : |
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Hari Anggono on Google
★ ★ ★ ★ ★ The best exchange rates money changer in Jakarta.
Yes, it's the BEST!!
However, it's always crowded. I meant ALWAYS!!
The queue is very painful, slow, and the officer often calls not really clearly.
Best if you want to change a huge amount of money, go there really early, like 7:00-8:00 in the morning, and be prepared to spend 1-2 hours here.
They can transfer to bank account as well with some fees.
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Lawrence on Google
★ ★ ★ ★ ★ Dear Owner,
I will like to express my gratitude for your continuous support in 'everyday reasonable price' in the forex business.
However, I will like to encourage you to improve on the following matter.
Reducing lines
It is widely known to all customers that to buy foreign currencies will take 2 to 3 hours if one comes in late morning.
Toilet
Please provide for toilet to be inside the office space. It's a basic human necessity, and improved service for everyone.
Security
Indonesia is not a safe country. If money is involved in VIP office, please allow security guards to carry guns. It will deter crimes in your vicinity.
Customer service
Poor customer service attitude. Money at times is unavailable in the morning at 9 am. As such we have to return sometime in the noon. Not to mention the customer officer has snobbish attitude
I hope the following advice will assist you in your future endeavors.
Best wishes
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Indrawan Suparan on Google
★ ★ ★ ★ ★ Good rates, clear and updated regularly on its website. Long que and at times a little bit crowded. Friendly and professional staffs.
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Althaf Naseem on Google
★ ★ ★ ★ ★ Today is the second time I came to exchange IDR to USD. I checked their website had the rate of IDR 14,490 updated by 12PM and when I was at counter it was 12.30PM , the rate given was IDR 14520 , when I checked why they informed that this is the 1PM rate where as the clock didn’t even hit 1PM. Same thing happened previously as well. I thought the rates would have been changed by the time I have reached. But I think these guys are scamming. I would never ever recommend this place to anyone. STOP SCAMMING
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Emad Abdkazem on Google
★ ★ ★ ★ ★ Long time waiting 2 hours so boring still not I don’t know when my number 288 I come 12:10 pm now time 2:20 still waiting now number 250 my number 288 Slow not fast is not good so bad really
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Albert Kristian on Google
★ ★ ★ ★ ★ The exchange rate is great, although it is not the best. Still can't find the money changer that can beat the money changer in Citraland mall. Many counters to serve the customers. Need to do the ebanking remittance in front of the teller when you are doing the transaction.
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Gustii on Google
★ ★ ★ ★ ★ Great place to exchange your foreign currencies. The price also is good. Cozy waiting room and friendly staff.
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Cheryl T on Google
★ ★ ★ ★ ★ The notes are in bad conditions. When I asked to change, the staff was rudely ignored and said that's standard in this money changer. I agree with other arguments that the only thing that good is Only the rates (Actually There are many better money changer in Jakarta) The parking lot is small, slow motion & inefficient service - are the other bad things here. It's not worth to queue hours ( 2-3hours) just to get bad conditions notes & service.
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