PT Telekomunikasi Indonesia Tbk - Sub Div Voice & Internet - Kota Jakarta Pusat
2.3/5
★
based on 8 reviews
Contact PT Telekomunikasi Indonesia Tbk - Sub Div Voice & Internet
| Address : | Menara Multimedia, Lantai 13, Menara Multimedia,, Jalan Kebon Sirih No.10-12, RT.11/RW.2, Gambir, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Indonesia |
| Phone : | 📞 +8 |
| Postal code : | 10110 |
| Categories : |
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Budi Prasetyo on Google
★ ★ ★ ★ ★ Ok ok, Every night in the prime time always lag, and the connection is downgraded to a fifth than it should be. VERY DISAPPOINTING.
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Freshica Dermawanto on Google
★ ★ ★ ★ ★ Always had problem with internet and tv connection.. I paid extra for higher internet service and no improvement. DON'T USE INDIHOME.
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Budi Siswanto on Google
★ ★ ★ ★ ★ Very bad service, I have experience in August, I paid up to 3x but there was no further confirmation, and in September my internet was turned off even though I paid again but still had to wait 1x 24, all customer service can only make reports that it is not clear where the report was addressed?
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Alex A on Google
★ ★ ★ ★ ★ Full fiber 100℅ above 10mbps FTH, poor upload ratio, price moderate but could be better, excellent response and customer service for technical, no full 1080p HD channel available.
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janter sitompul on Google
★ ★ ★ ★ ★ Sometimes, when its rainy, the connection is unstable and finally it can't connected to our device (eventhough the light of modem is on). I hope indihome can fix the connection as soon as possible.
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Stephanie G on Google
★ ★ ★ ★ ★ Telkom Indihome is an open daylight scam! We paid Rp600'000/month and the internet disconnects on many days. Their customer service is just lip service and they cannot help us connect to the internet.
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Febiyan Dwi Satria on Google
★ ★ ★ ★ ★ I already paid the deposit as per Indihome new regulation in 2020. BUT, NO IMPROVEMENT ON CUSTOMER SERVICE. Will surely cancel if tomorrow still no information and progress.
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Billy Hanafie on Google
★ ★ ★ ★ ★ so dissapointed with indihome , been calling CS many times but still nothing they can do . Also, they charge me so high while it shouldn't, when i call and give them complaint, the call always end the middle of call and waiting (while CS do something in their computer). I called like 3 CS within an hour and i had to explain them from the beginnin (waste my time and my balance). The CS said that the problem has been escalated to the related unit and I said I won't pay thr bill until I got thr confirmation why they charge me so high . I also noted to the CS not to cut off my connection since I'm waiting their confirmation. The CS said yes and wont shut my connection while I have to wait until someone called me .
I've wait for around a week and no one called , and they cut off my connection this morning and up to this time , I cant reach out to their CS since they said that they re currently serving other customer (been calling for more than 5 times alrd)
So guys , I'm strongly not recommend this Internet Provider. Think twice before you choose
Shouldve gone with MyRep just if it's available in my area
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