PT. Angkutan Utama Perkasa - Kota Jkt Utara
4.2/5
★
based on 8 reviews
Contact PT. Angkutan Utama Perkasa
| Address : | Jl. Terusan Bandengan No.91G, RT.8/RW.16, Pejagalan, Kec. Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14450, Indonesia |
| Phone : | 📞 +9 |
| Postal code : | 14450 |
| Website : | https://www.aup.co.id/ |
| Categories : |
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sutono sutono on Google
★ ★ ★ ★ ★ Met pagi kak.
Saya mau tanya.
Apa bisa pengiriman ke sulawesi selatan ??
 Morning sis.
I want to ask.
Can delivery to South Sulawesi??
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Sabrina Sucipto on Google
★ ★ ★ ★ ★ JANGAN GUNAKAN UNTUK PENGIRIMAN KE DAERAH JAKARTA BARAT.
Pengiriman selalu telat.
Harus call ke pusat, baru diantar, bukan sekali saya harus marah2 telpon ke pusat karena barang saya belum tiba.
Yang pertama adalah pengiriman hari yang sama, isinya makanan dari Palembang. Saya telepon ke kantor AUP, malah dikasih nomor kurirnya, saya disuruh call sendiri. Sampai hampir jam 11 malam, makanan itu baru tiba, akibatnya makanan saya basi.Pengiriman lainnya adalah pengiriman normal yang seharusnya tiba di keesokan harinya, kejadiannya sama belum diantar sampai malam, saya call ke AUP tanya baik2 karena isinya bukan barang bisa basi. Malah dijawabin: “harusnya ibu telpon dr siang donk”. Dan seperti biasa mereka malah memberikan nomor HP kurir mereka, SAYA DISURUH CALL SENDIRI.
Ada satu kejadian di suatu hari yang membuat saya kesal sekali dengan servis mereka. Perlu dicatat bahwa cuaca pada hari itu adalah cerah, dan bukan High-Season, tidak ada banjir atau kejadian lain yang menghambat pengiriman. Pengiriman dari jasa lain seperti JNE J&T Tiki dan Go-Send masuk dengn lancar hari itu.
Kurir AUP claim bahwa paket sudah diantarkan ke rumah saya namun tidak ada orang.
Dia bilang sudah ketok2 pintu dan call handphone saya, tidak ada respon. Maka paket tidak jadi diantarkan.
Namun saya memastikan kurir mereka BOHONG, sama sekali tidak ada pengantaran ke rumah saya. Karena di rumah saya ada CCTV dan satpam pribadi.
1. Tidak mungkin kurir bisa ‘ketok2 pintu rumah’ tanpa melewati satpam.
2. Juga tidak mungkin tidak ada yang respon jika memanggil dari gerbang rumah saya. Karena ada satpam standby 24 jam dan di siang hari ada 2 supir yang pada hari itu tidak digunakan.
3. Saya memastikan dari record CCTV.
4. Tidak ada misscall satupun yang masuk ke handphone saya yang tidak saya balas.
Akibatnya kiriman saya baru saya terima 60jam setelah pengiriman dari Palembang, yang harusnya dijanjikan keesokan harinya tiba.
Anehnya pengiriman dan pengalaman tidak baik hanya dirasakan oleh penerima2 tujuan Jakarta Barat. Teman dan saudara saya yang menerima di Jakarta Utara sama sekali tidak pernah kena masalah. Sedangkan teman dan saudara saya di Jakarta Barat mengalami SANGAT BANYAK KELUHAN.
DO NOT USE FOR DELIVERY TO JAKARTA BARAT REGION.
Delivery is always late.
Must call to the center, just deliver, not once I have to get angry calling to the center because my goods have not arrived.
The first is the same day delivery, which contains food from Palembang. I called the AUP office, instead I was given the courier number, I was told to call myself. Until almost 11 pm, the food had just arrived, as a result my food was stale. The other shipment was a normal delivery that should have arrived the next day, the same incident had not been delivered until the evening, I called the AUP to ask nicely because the contents were not stale goods. In fact, it was answered: "I should have called from noon, mom." And as usual they even gave their courier's cell phone number, I WAS HELPED TO OWN OUR CALL.
There was one incident one day that made me very upset with their service. It should be noted that the weather on that day is sunny, and not High-Season, there are no floods or other events that hamper delivery. Shipments from other services such as JNE J&T Tiki and Go-Send arrived smoothly that day.
The AUP courier claimed that the package had been delivered to my house but there was no one.
He said he had knocked on the door and called my cellphone, there was no response. Then the package will not be delivered.
But I made sure their couriers were LION, there was absolutely no delivery to my house. Because in my house there is CCTV and private security.
1. It is impossible for the courier to 'knock on the door of the house' without passing the security guard.
2. It is also impossible that no one will respond if I call from the gate of my house. Because there is a 24-hour standby security guard and in the afternoon there are 2 drivers who were not used that day.
3. I confirmed from the CCTV record.
4. There is no misscall that entered my cellphone that I did not reply.
As a result, I received my shipment only 60 hours after sending it from Palembang, which was supposed to be promised the next day.
Strangely, shipping and bad experience were only felt by recipients in West Jakarta. My friends and relatives who received it in North Jakarta have never had a problem. While my friends and relatives in West Jakarta experienced VERY MUCH COMPLAINTS.
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Dennis Ardyanto on Google
★ ★ ★ ★ ★ Kirim barang jakarta-sby di hari selasa,baru nyampe seminggu setelah nya
Bilang nya sudah ke rumah tetapi rumah kosong,tapi tidak ada menghubungi penerima sama sekali,padahal ada nomor telepon penerima..admin juga kurang sopan menutup pembicaraan dengan cara langsung tanpa basa basi..
Send jakarta-sby goods on Tuesday, only arrived a week after
He said he had come home but the house was empty, but no one contacted the recipient at all, even though there was a recipient's phone number..admin was also impolite to close the conversation in a direct way without further ado ...
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Dreadful Anglosaxon on Google
★ ★ ★ ★ ★ Air carrier
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Rommy RaphaEL on Google
★ ★ ★ ★ ★ Sip
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Soe Long Ng on Google
★ ★ ★ ★ ★ Good service.
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Phoey Smilodon on Google
★ ★ ★ ★ ★ Good cargo
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little Athaya on Google
★ ★ ★ ★ ★ Good service and handling
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