Pesona jaya kursus stir mobil - Kabupaten Bogor
3.7/5
★
based on 6 reviews
Contact Pesona jaya kursus stir mobil
| Address : | Depan pombensin, Jalan Raya, Kedung Waringin, Kecamatan Bojonggede, Kabupaten Bogor, Jawa Barat 16923, Indonesia |
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| Phone : | 📞 +8789 | ||||||||||||||
| Postal code : | 16923 | ||||||||||||||
| Opening hours : |
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Azkha Felly on Google
★ ★ ★ ★ ★ |
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Baihaqiabay Abay on Google
★ ★ ★ ★ ★ |
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Poros Asngarika on Google
★ ★ ★ ★ ★ ????
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Yuri Adrian on Google
★ ★ ★ ★ ★ Bisa bantu untuk buat SIM juga ??
 Can you help make SIM too ??
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Arwida Sagala on Google
★ ★ ★ ★ ★ Sangat tidak profesional.
Adminnya perlu banyak bekerjasama dengan orang luar dulu kayaknya agar bisa menghargai privacy orang lain, juga berkomunikasi dengan cara profesional.
Dwi, you really need to learn effective communication.
Jadi ga keliatan banget kampungan, doyan berantem ala emak-emak komplek.
Very unprofessional.
The admin needs to work a lot with outsiders, I think, in order to respect other people's privacy, as well as communicate in a professional way.
Dwi, you really need to learn effective communication.
So it doesn't look very tacky, likes to fight like complex mothers.
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Mama Miauw on Google
★ ★ ★ ★ ★ Karena pihak kursus mengemudi Pesona Jaya tidak mau mendengarkan komplain saya, maka saya komplain ke Google Review saja.
Pelayanan kursus mengemudi Pesona Jaya sangat jauh dari kata profesional.
Dwi namanya, admin WA sekaligus pengatur jadwal (dan sepertinya segala sesuatu diurus oleh dia).
Pengalaman tidak mengenakkan pertama adalah ketika saya komplain ada peserta kursus lain di dalam mobil selama lebih dari 30 menit di jam belajar saya.
Itu jam belajar yang saya bayarkan, artinya mobil dan isinya, waktu, serta proses belajar adalah sepenuhnya hak saya.
Ketika saya komplain dan mengangkat isu 'privacy' berkenaan dengan hal tsb, Dwi berkelit bahwa meski ada peserta kursus lain, toh belajar mengemudi saya tidak terganggu.
Sepertinya dia tidak paham soal privacy. (Apa tidak mengerti bahasa Inggris dasar??)
Sampai akhirnya setelah argue panjang dan saya sampai mengancam akan mengusir peserta lain jika ada di mobil saat jam latihan saya, Dwi berjanji akan mengatur jadwal agar tidak ada orang di dalam mobil (menurut Dwi biasanya ada peserta di mobil karena harus diantarkan dulu ke rumah setelah jam latihan mereka selesai.)
Untuk ursan pelunasan pembayaran minta secepatnya. Namun saya tidak mau melanjut kursus karena sudah sangat tidak nyaman dengan cara berkomunikasi Dwi. Dwi hampir saja tidak mau mengembalikan uang saya.
Karena saya kritisi terus pelayanannya yang sangat amat tidak profesional itu itu, dia melabeli saya arogan.
Kemudian karena saya terus me-WA, menelepon untuk pengembalian sisa uang saya (sebenarnya 100k sih) kemudian Dwi melabel lagi saya tidak berperikemanusiaan karena saat itu sedang diinfus di IGD.
Dan akhirnya ketika pihak kursus mau mengembalikan uang, saya harus datang ke kios mereka.
Disini, tahun 2021 belum bisa mengirim dana dengan transfer.
:)
Saya juga bekerja di bidang jasa bu Dwi.
Sesakit apapun saya, ketika menghadapi klien, saya terus menunjukkan profesionalisme. Atau setidaknya mendelegasikan tugas ke orang lain daripada kemudian komunikasi menjadi tidak efektif karena ibu tidak fokus pada permasalahan (melebar kemana-mana), blaming dan juga labeling.
Semoga bisa menjadi masukan bagi pihak kursus mengemudi Pesona Jaya.
Customer service yang baik juga tidak melabeli pelanggan.
Dan semoga pihak kursus Pesona Jaya khususnya Dwi menurunkan 'Self Defense Mechanism' ketika menerima kritik. Toh jika kalian memiliki telinga yang bisa mendengar, kalian bisa meningkatkan layanan kalian yang tentunya berdampak positif ke bisnis kalian.
Untuk calon-calon peserta kursus yang sedang mencari kursus yang seadanya, dan siap dengan pelayanan kampung, boleh kesini.
Tapi untuk yang terbiasa dengan standar premium, disini bukan tempat yang tepat untuk kalian.
Because the Pesona Jaya driving course didn't want to listen to my complaint, I complained to Google Reviews instead.
Pesona Jaya driving course services are far from professional.
He has two names, WA admin as well as scheduler (and it seems that everything is taken care of by him).
The first unpleasant experience was when I complained that there were other course participants in the car for more than 30 minutes in my study time.
That's the study hours that I paid for, meaning that the car and its contents, the time, and the learning process are completely mine.
When I complained and raised the issue of 'privacy' regarding this matter, Dwi argued that even though there were other participants in the course, my learning to drive was not disturbed.
It seems he doesn't understand privacy. (Don't understand basic English??)
Until finally, after a long argument and I threatened to throw other participants out if they were in the car during my practice hours, Dwi promised to arrange a schedule so that no one else was in the car (according to Dwi, there are usually participants in the car because they have to be delivered to the house after hours). their practice is over.)
For payment settlement ursan ask as soon as possible. However, I did not want to continue the course because I was very uncomfortable with Dwi's way of communicating. Dwi almost refused to return my money.
Because I continued to criticize his very, very unprofessional service, he labeled me arrogant.
Then because I continued to WA, called for a refund of my remaining money (actually 100k anyway) then Dwi labeled me again inhuman because at that time I was being infused in the ER.
And finally when the course wanted to return the money, I had to come to their kiosk.
Here, in 2021 it is not possible to send funds by transfer.
:)
I also work in the service sector, Mrs. Dwi.
No matter how sick I am, when dealing with clients, I continue to show professionalism. Or at least delegate tasks to other people than then communication becomes ineffective because the mother does not focus on the problem (spreads everywhere), blaming and also labeling.
Hopefully it can be an input for the Pesona Jaya driving course.
Good customer service also doesn't label customers.
And hopefully the Pesona Jaya course, especially Dwi, will lower the 'Self Defense Mechanism' when receiving criticism. After all, if you have ears that can hear, you can improve your services which will certainly have a positive impact on your business.
For prospective course participants who are looking for a modest course, and are ready with village services, you can come here.
But for those who are used to premium standards, this is not the right place for you.
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