NADIPOS - DKI Jakarta
2.6/5
★
based on 8 reviews
Contact NADIPOS
| Address : | Wisma SMR 801 Kav., Jalan Laksamana Yos Sudarso No.89, RT.10/RW.11, Sunter Jaya, Jakarta, RT.10/RW.11, Sunter Jaya, Kec. Tj. Priok, DKI Jakarta, Daerah Khusus Ibukota Jakarta 14350, Indonesia |
| Phone : | 📞 +88 |
| Postal code : | 14350 |
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Diana Lee on Google
★ ★ ★ ★ ★ Pelayanan baik CS maupun marketing nya sangat parah!!!
Awal saya ditawarkan membeli mesin edc dan sistem kasir Nadipos. Informasi marketing di awal bahwa pembayaran dengab fitur QR code gopay akan aktif H+1 sejak pengaktifan mesin EDC. Awal saat penawaran marketing sangat rajin wa saya.
Sudah hampir 2 minggu sejak digunakan dan hingga saat ini fitur gopay juga masih blm aktif.
Saya follow up ke marketing nya dijawab "Saya sudah menjalankan sesuai SOP dan itu kesalahan pihak Gopay". Itu kan internal perusahaan nadipos.. yang saya mau tau bukan siapa yg salah dan siapa yg tidak salah karena itu internal perusahaan kalian. Saya sbgai customer yg tidak bekerja di perusahaan Anda tidak bisa ikut campur soal siapa yg salah dan siapa yg tidak salah. Yg saya mau adalah solusi terkait masalah saya mengapa fitur gopay nya tidak aktif dan kapan bisa diaktifkan! Dan marketing nya lama sekali dalam menjawab keluhan saya. Telpon tidak pernah diangkat!
Saya komplain ke whatsapp support center nadipos saya diberikan nomor telpon yang tidak jelas nomor telpon siapa diminta agar follow up sendiri!
Saya kan bukan karyawan nadipos. Kenapa saya yang harus follow up sendiri terkait fitur gopay yg tidak aktif? Benar2 tidak profesional. Bukankah lebih cepat jika karyawan internal perusahaan yg melakukan follow up.
Mohon tindak lanjut terkait hal ini. Terima kasih
 The service both CS and marketing is very bad!!!
Initially I was offered to buy an EDC machine and Nadipos cashier system. Early marketing information that payments using the GoPay QR code feature will be active H+1 since the activation of the EDC machine. At the beginning of the marketing offer, I was very diligent.
It has been almost 2 weeks since it was used and until now the GoPay feature is still not active.
I followed up to the marketing with the answer "I have implemented according to the SOP and it's Gopay's fault". That's internal to the Nadipos company.. what I want to know is not who is at fault and who is not wrong because it is internal to your company. I am a customer who does not work in your company and cannot interfere with who is wrong and who is not wrong. What I want is a solution related to my problem why the gopay feature is not active and when can it be activated! And the marketing took a long time to answer my complaints. Phone never picked up!
I complained to the nadipos whatsapp support center, I was given a phone number that wasn't clear whose phone number was asked to follow up myself!
I'm not a Nadipos employee. Why do I have to follow up myself regarding the inactive GoPay feature? Really unprofessional. Wouldn't it be faster if the company's internal employees followed up.
Please follow up regarding this. thank you
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Nasi Babi Bu Tong Pay on Google
★ ★ ★ ★ ★ Pos saya atas nama outlet Nasi Babi Bu Tong Pay, sudah 2.5 bulan belum ada kontak untuk instalasi, sales atas nama Arma sudah tidak ada kabar dan tiidak berani membalas semua pesan saya, support lumayan membantu tapi tetap saya yang harus aktif menanyai kabar instalasi POS saya, dan support bilang nanti di sampaikan dengan tim terkait. Saya sudah review di google atas nama Danny sebelumnya, dan 2 POS saya sudah terinstalasi tapi setelah saya hubungi semua nomor sales dan support nadi pos. Gopay juga saya yang follow sendiri ke pihak GOPAY karena pas instalasi gopay belum aktif ,padahal data2 sudah saya berikan kepada sales kalian yang tidak ada kabarnya, saya sudah bosan tiap hari Follow Up, dan mungkin pihak kalian juga sudah bosan dengan saya. Tolong kalian sedikit care dengan costumer, ini baru masalah instalasi belum sampai pada masalah after sales
My post is in the name of the Nasi Babi Bu Tong Pay outlet, it's been 2.5 months there has been no contact for installation, the sales on behalf of Arma have no news and don't dare to reply to all my messages, support is quite helpful but I still have to actively ask about my POS installation , and support said it would be conveyed to the relevant team. I have reviewed on Google on Danny's behalf before, and 2 of my POS have been installed but after I contacted all the sales and support numbers for pulse pos. I also follow Gopay myself to GOPAY because the installation of GoPay has not been active, even though I have given the data to your sales who have no news, I'm tired of Follow Up every day, and maybe your side is bored with me too . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Please, take care of your customers a little, this is just an installation problem, not an after sales problem after
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Danny Doyle Santosa on Google
★ ★ ★ ★ ★ Saya pesan 3 unit POS Landy.
Yg 1 unit pertama sudah sekitar awal Oktober pesannya, sudah hampir 2 bulan tidak ada proses instalasi dari pihak Nadi POS. 2 unit sudah pesan sekitar 1 bulan dan juga tidak ada kabar.
Saya hubungi sales yg bersangkutan katanya nanti tim teknisi akan datang untuk membantu instalasi, tapi tidak kunjung datang. Kata sales dia sampai berdebat dengan leadernya karena proses instalasi saya yang tidak kunjung ada hasil.
Karena sudah lama nunggu, saya langsung hubungi nomor yang tertera di website nadi pos, pada bagian sales, tadi tidak kunjung ada tanggapan.
Kebetulan pada SIAL INTERFOOD di JI-Expo Kemayoran saya kunjungi booth nadi pos dan pihak Nadi bilang nanti akan di follow up
Saking sudah lama menunggu karena tidak ada kejelasan ,saya hubungi sales yang menangani masalah POS saya dan juga tidak kunjung ada balasan via WA.
Memang harga POS Landy murah, cuman kalo waktu yg diperlukan untuk instalasi selama ini, dan diberitahukan di awal perbincangan, mungkin saya akan pikir ulang. Tapi pada saat perbincangan katanya akan bisa di install setelah 1 Minggu, makanya saya setuju untuk pemasangan.
Entah karena emang harganya murah makanya sesuai prinsip ada harga ada barang, jadi servicenya boleh lama,wong harga murah ini. atau karena harga murah dan mereka kebanjiran orderan dan orderan saya keteteran. Siapa yang tau? #no offense saya hanya menjelaskan hal yang terjadi pada saya dan no response dari pihak Nadi pos
I ordered 3 POS Landy units.
The message for the first 1 unit was around the beginning of October, it had been almost 2 months that there had been no installation process from Nadi POS. 2 units have ordered for about 1 month and there is also no news.
I contacted the sales concerned he said the technician team would come to help with the installation, but they didn't come. Sales said he was arguing with his leader because my installation process was not working.
Because I have been waiting for a long time, I immediately called the number listed on the pulse post website, in the sales section, there was no response earlier.
Incidentally, at SIAL INTERFOOD at JI-Expo Kemayoran I visited the Nadi Pos booth and Nadi said they would be followed up later
I had been waiting for a long time because there was no clarity, I contacted the sales who handled my POS problem and there was also no reply via WA.
Indeed, the price of Landy's POS is cheap, but if the time it takes for installation is so far, and I was told at the beginning of the conversation, I might think again. But during the conversation he said it would be able to be installed after 1 week, so I agreed to install it.
I don't know because the price is cheap so according to the principle there is a price for goods, so the service may take a long time, wong this cheap price. or because the price is cheap and they are flooded with orders and my order is too late. Who knows? #no offense I only explain what happened to me and no response from the Nadi pos
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Donvito Dominic on Google
★ ★ ★ ★ ★ leaned & simple POS.
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Candania Ulfah on Google
★ ★ ★ ★ ★ ?????
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Surya Gemilang on Google
★ ★ ★ ★ ★ nice
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Ron Goz on Google
★ ★ ★ ★ ★ Bad services to customer, think twice before use this software
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Ronny Rachman on Google
★ ★ ★ ★ ★ Worst POS ever, the system has so many problem, do not waste your money,
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