KLINIK EKA HUSADA - Karawang Regency
2.3/5
★
based on 3 reviews
Contact KLINIK EKA HUSADA
| Address : | Jalan Raya, Kalangsari, Rengasdengklok, Karawang Regency, West Java 41352, Indonesia |
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| Phone : | 📞 +788978 | ||||||||||||||
| Postal code : | 41352 | ||||||||||||||
| Opening hours : |
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Ata Ganteng on Google
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Muhammad Taufik on Google
★ ★ ★ ★ ★ Kemarin hari sabtu 07/11/2020 kira2 pukul 10.30 saya dan istri visit k klinik EKA HUSADA kalangsari guna kontrol alat kontrasepsi IUD yg di pasang 4 Tahun yg lalu pasca melahirkan Sc.
Karna istri ada keluhan di organ vital nya saya segera untuk memeriksakan nya..
Namun pada saat melakukan registrasi pendaftaran di sana,kami di tolak dengan alasan yg tidak masuk akal..
Akhirnya terjadi perdebatan antara saya dan bidan di sana.jika kami di tolak kami harus berobat k mana,sedang Klinik EKA HUSADA adalah Faskes 1 kami (Menggunakan BPJS perusahan) Dan akhirnya Salah 1 bidan disana meminta saya bersabar karna saya mulai emosi dengan pelayanan disana.
Dan bidan-bidan di sana pun menelpon (Entah menelpon siapa) setelah usia menelpon istri saya dipanggil oleh bidan tersebut,karna istri saya kurang paham,inisiatip saya datangi bidan tersebut,dan mereka memberikan pernyataan bahwa keluhan kami tidak di cover lagi oleh bpjs.
Kira2 begini percakapannya:
Bidan:Bp.untuk keluhan istri bapak tidak di cover lagi oleh bpjs,paling kalo mau masuknya pasien umum
Saya:Kenapa tidak di cover,sedangkan kami tiap bulan bayar walaupun dari kantor.
Bidan:Ya g tau pak,soalnya saya kan bukan dari bpjs
Saya:staitmen dari siapa kalo kami tidak di cover bpjs?
Bidan:Ya dari bpjsnya pak..
Saya:Ok anda bilang dari bpjs,saya akan berkoordinasi dengan pihak HRD perusahaan saya.
Dengan perasaan yg kesal kami pun pulang dan sesampainya di rumah saya langsung menghubungi GM HRD perusahaan tempat saya bekerja guna berkoordinasi terkait permasalahan fasilitas kesehatan yg saya dapat..
Dan setelah membeberkan kronologi yg saya alami,GM HRD meminta nomor kartu bpjs seluruh anggota keluarga saya guna dilakukan pengecekan ke bpjs pusat.
Dan hasilnya pun mencengangkan,bahwa status kepesertaan keluarga saya aktif dan seluruhnya di cover oleh bpjs termasuk keluhan yg istri saya alami.
Di sini saya menilai ada unsur penelantaran pasien yg di lakukan oleh tenaga medis di klinik EKA HUSADA.
Dengan hatinyg sangat kesal saya kembali lagi k klinik tersebut dan menanyakan dan meminta penjelasan tentang pernyataan mereka sebelumnya,bahwa keluhan kami tidak di cover oleh bpjs,padahal jelas2 status kami aktif dan semua di cover..
Setelah datang k sana dan saya sampaikan,bidan2 yg ada disana menjelaskan berbeda dengan penjelasan pertama..
Dan saya berencana akan melaporkan kejadian tersebut k DINAS KESEHATAN atas dasar penelantaran hak pasien..
 Yesterday, Saturday 07/11/2020 at about 10.30 my wife and I visited the EKA HUSADA Kalangsari clinic to control the IUD contraception that was installed 4 years ago after giving birth to Sc.
Because my wife had complaints in her vital organs, I immediately had them checked out ..
However, when we registered for registration there, we were rejected for reasons that did not make sense ..
Finally, there was a debate between me and the midwife there. If we were rejected, where should we seek treatment, while the EKA HUSADA Clinic was our 1st health facility (using the company's BPJS) And finally one of the midwives there asked me to be patient because I started to get emotional with the service there.
And the midwives there also called (I don't know who called) after the age of calling my wife was called by the midwife, because my wife did not understand, my initiation went to the midwife, and they gave a statement that our complaint was not covered by the bpjs anymore.
Here's the conversation:
Midwife: Mr. for complaints from your wife, your wife is no longer covered by the BPJs, at most if you want to include general patients
Me: Why isn't it covered, while we pay every month even from the office.
Midwife: Yes, I don't know sir, because I'm not from the BPJs
Me: Who are the staitmen from if we are not covered by BPJS?
Midwife: Yes from the bpjs sir ..
Me: Ok you said from bpjs, I will coordinate with the HRD of my company.
With annoyance, we went home and when I got home I immediately contacted the HRD GM of the company where I worked to coordinate regarding the health facility problems that I got ..
And after explaining the chronology that I experienced, GM HRD asked for the BPJS card number of all my family members to check with the central BPJS.
And the results were astonishing, that my family membership status was active and all of them were covered by BPJs, including the complaints my wife experienced.
Here, I think there is an element of patient neglect carried out by medical personnel at the EKA HUSADA clinic.
With a very upset heart I returned to the clinic again and asked and asked for an explanation of their previous statement, that our complaint was not covered by BPJs, even though it was clear that our status was active and everything was covered ..
After I came there and I told them, the midwives there explained differently from the first explanation ..
And I plan to report the incident to DINAS KESEHATAN on the basis of neglect of patient rights ..
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attha khanza on Google
★ ★ ★ ★ ★ Pelayanan buruk,masa berobat anak sebulan sekali karna panas di tolak berobat karna keluhan nya panas terus,malah suruh cari klinik lain
Umur 1th 6bln emang penyakit yg sering itu ya panas,dasar goblokkkkkkkk,klinik tai
Bad service, once a month for treatment for children because of the heat, they are refused treatment because the complaints continue to be hot, instead they are told to find another clinic
1 year 6 months old, it's a frequent disease, it's hot, you stupid bastard, tai clinic
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