Kantor BPJS Kesehatan - Kota Yogyakarta
3.1/5
★
based on 8 reviews
Contact Kantor BPJS Kesehatan
| Address : | Jl. Kenari No.59, Muja Muju, Kec. Umbulharjo, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55165, Indonesia |
| Phone : | 📞 +777 |
| Postal code : | 55165 |
| Website : | http://www.bpjs-kesehatan.go.id/ |
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Novi Dianas on Google
★ ★ ★ ★ ★ Title nya BPJS kesehatan tp hanya melayani perusahaan swasta. Di edit aja pak bu biar yg mau ngurus bpjs kesehatan mandiri bisa langsung ke gedong kuning. suwun
 The title is BPJS Kesehatan but only serves private companies. Just edit it, sir, so that those who want to take care of the independent health bpjs can go directly to the yellow building. thank you
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Nadia Noor Karina Vitriana on Google
★ ★ ★ ★ ★ Pelayananya cepat, mungkin karena sepi. Kalo diliat dari luar emg sepi bgt kek gak ada orang tp sebenernya ada org ehehe. Disini khusus melayani BPJS untuk badan usaha. Beda gak kek yg di gedong kuning, disana rame dan melayani khusus PNS dan mandiri.
The service is fast, maybe because it's quiet. If you see it from outside, it's not like you don't have anyone but actually there is an ehehe. Here it specifically serves BPJS for business entities. It is different whether the one who is gedong is yellow, there is crowded and serves specifically civil servants and independent.
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Agus Widodo on Google
★ ★ ★ ★ ★ Tempat mendaftarkan diri jadi member BPJS kesehatan.
Where to register as a member of the health BPJS.
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Anandaa Az zahra on Google
★ ★ ★ ★ ★ Mbok tolong, kembalikan fungsi RO
Perannya sangat penting bagi perusahaan seperti kami.
Sekarang ada ketentuan2/ prosedur baru yg susah kami pahami
Katanya harus via email, nyatanya email kami tdk pernah dibalas
Ma'am please, return the RO function
His role is very important for companies like us.
Now there are new provisions / procedures which are difficult for us to understand
They said it had to be via email, in fact our email was never answered
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Wanda Meirdania on Google
★ ★ ★ ★ ★ Dulu terima pelayanan di tempat, terus dibuat kebijakan pelayanan di tempat hanya untuk yang udah janjian, dan lebih banyak respon dgn RO. Pelayanan RO nya bagus, sigap sangat membantu. skg malah RO dihilangkan, ini menyulitkan bagi PIC Perusahaan, kami sudah kesulitan memahami bpjs kesehatan ditambah banyak pertanyaan dr karyawan yg ga bisa kami jawab, ditambah beban skg apa" via email, mending klo fast respon, respon emailnya lamaaaaaaa, dan jawabannya ga menjelaskan atau membantu krna semua yg dtekankan hanya aplikasi jkn. kami kan butuh costumer service yg bisa di ajak konsul bukannya cuma nanggepin berdasar aturan aja. tolong dong kekurangan sdm atau gmna klo mau pake email ya ditingkatkan komunikasinya, kalau ga dikembalikan ke RO aja lah emng susah ya? kan RO hanya megang perwilayah aja, beberapa BU. Kami PIC megang 100 Karyawan lbih mau nanya ke siapa ini?????????
In the past, we received on-site service, continued to make on-site service policies only for those that had already been promised, and more responses with RO. RO service is good, very helpful alacrity. now RO is even removed, this makes it difficult for the PIC of the Company, we have difficulty understanding BPJs health plus many questions from employees that we can't answer, plus what is the burden now "via email, it's better if the response is fast, the email response takes a long time, and the answer doesn't explain or It helps because all that is emphasized is the application, right? We need a customer service that the consul can invite instead of just answering based on the rules. please don't have a lack of human resources or what if you want to use email, improve the communication, if you don't return it to RO, it's really difficult, right? ? right, RO is only in charge of the area, a few BUs. We PIC have 100 employees. Would you like to ask who this is ?????????
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Sumairu Chan on Google
★ ★ ★ ★ ★ Gunanya nomor telpon dimaps kalau g diangkat buat apa?? Pelayanan buruk sekali
What's the use of a mapped phone number if you don't pick it up? Very bad service
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Prasatya Yulianto on Google
★ ★ ★ ★ ★ Saya melakukan panggilan berkali-kali dengan enak nya petugas mengakhiri telp sampai plsa habis 40rb apakah gunanya telp kalau human nya eror nggak bersedia angkat telp ????
I made calls many times, it's easy for the officer to end the call until the pls runs out 40 thousand, what's the point of calling if the human is in error, he's not willing to pick up the phone ????
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Clara Pristiwari on Google
★ ★ ★ ★ ★ Very long queue. They need more customer support.
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