Hotel Horison Ciledug - Kota Tangerang
4.6/5
★
based on 8 reviews
Contact Hotel Horison Ciledug
| Address : | Jl. Ciledug Raya No.17, RT.001/RW.001, Kreo Selatan, Kec. Larangan, Kota Tangerang, Banten 15156, Indonesia |
| Phone : | 📞 +877 |
| Postal code : | 15156 |
| Website : | https://www.instagram.com/horisonhotelciledug/ |
| Categories : |
Hotel
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| Description : | Relaxed rooms in a laid-back hotel with an airy restaurant, a spa & a gym, plus complimentary Wi-Fi. |
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Raihan Fawwaz on Google
★ ★ ★ ★ ★ A good hotel. But the parking lot is a bit bad like they're no maintenance in there.
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Cahyo Debiyantoro on Google
★ ★ ★ ★ ★ Great food and nice place in jakarta... Fully recomended your family holiday weekend,cozy view in restaurant & friendly staff...will be back more..thanks horison
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Martenz Vandreva on Google
★ ★ ★ ★ ★ I was one of a member in this Hotel Chain Membership Program, one of the best Hotel in South Jakarta Area, special mention in Ciledug Area. From scale 1 to 10, I will give 9.
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Yoga Pratama on Google
★ ★ ★ ★ ★ Coming for iftar with family, i get good experience from this hotel. Especially for Pak Faldy thanks for excellent service you gave to our family in restaurant. Keep it up and big thanks from my family
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Anggi Restiana Dewi on Google
★ ★ ★ ★ ★ Located in busy area of Ciledug, and thanks to the promo we got a very good stay. Besides our agenda as bridesmaids, the stay also enjoyable although it’s not in some tourist place and the room view sooo good. Staffs are helpful, health protocol very good and food are tasty ?
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Dodi Mihardja on Google
★ ★ ★ ★ ★ One of the best hotel and due to the reputable name, good food, good room, clean, hospitality of the staff
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Hexcoz Andrianto on Google
★ ★ ★ ★ ★ Its a wonderful experience stay in horison ciledug, we were really lucky to visit this hotel in weekend, there is a barbeque event during weekend and we charged only 70K IDR for all you can eat buffet, it have a good quality ingredients, meat, poultry, fish, sea food all is fresh and taste magnificent.
The staff hospitality is quite remarkable.
The pool not too big, but quite good for children.
But there was thing that i would like the hotel management to take care for, during the stay i'd experience with broken water pot heater, i had called the front office to replaced with good one, but unfortunately no one came to the room to replace it, thats quite a shame for a big and starred hotel like Horison Ciledug. I hope in the future no costumer experienced the same experience like us.
In spite of bad experience, I would recomend the people to stay here and try the weekend barbeque buffet, thats magnificent!
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Mike Galloway on Google
★ ★ ★ ★ ★ I have stayed at Horison Ciledug twice and left with severe food poisoning both times.
The first time I thought it must have been caused by street food. On my last visit I ate no street food and so my suspicion falls firmly with the hotel.
In addition to falling ill on both my visits here I must say that customer service is hit and miss at best.
On my last morning I needed medical attention. Their in room hand book specifies that they will assist with same. What actually happened was they called 2 hospitals, said no doctors were available and that was the extent of their help. They did not say when a doctor would be available for offer any other direction or help.
A visiting doctor was booked via another service. To my surprise, despite seeing a doctor wearing scrubs, announce why they were there and then visit guest, no contact was made by the hot to ascertain the health of said guest or get a situation update.
When the doctor said I had to have something to eat prior to taking medicine the restaurant would not let bread to be taken out of the restaurant. They insisted on taking the bread too my room. This took them over 20 minutes despite being told it was essential due to circumstances previously explained.
Upon checking out from the hotel (I went to stay somewhere else) I was incredibly thirsty and craving a cold sweet drink due to dehydration brought on by the food poisoning. I asked the cafe bar in the foyer for a cold sprite. 10 minutes later I was told they had to Sprite but I could have coke. I agreed for a coke. 5 minutes later I was told no coke, only soda water. This sums up the Horison. All promises and no delivery.
A quality hotel is more than shiny tiles and a smiling doorman. It is well trained personnel, taking an interest in guest welfare and cleanliness.
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