Electrolux Indonesia - Kota Jakarta Pusat
4.3/5
★
based on 8 reviews
Contact Electrolux Indonesia
| Address : | Jl. Abdul Muis No.34, RW.8, Petojo Sel., Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10160, Indonesia |
| Phone : | 📞 +89999 |
| Postal code : | 10160 |
| Website : | https://www.electrolux.co.id/ |
| Categories : |
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Alex Muzhar on Google
★ ★ ★ ★ ★ Below average customer service, I was there, not served, not happy, I ask many about their products... And they just don't know about their own products... Random people know more about it on YouTube LOL
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Tika Wirastomo on Google
★ ★ ★ ★ ★ Went to Electrolux Indonesia Service Center last Saturday to fix my ergorapido, the CS officer promised it would be finished by Wednesday/Thursday. No phone call at all on that day, so this morning I called to follow up, it's done, transferred the charges and managed to collect my ergorapido before 4pm.
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Etnica Indonesia on Google
★ ★ ★ ★ ★ Please people, save yourself some money! I bought an electrolux fridge 10 months a go. In that 10 months, there were 4 incurrences in which the fridge in the temperature was not cold at all hence spoiling things inside the fridge. When i call and claim the guarantee, they ask for transport money. Who was in the disadvantage side here? It was me, still they asked for a transport money? Give me a break. I got 3 fridges in my house, 2 samsung, 1 elextrolux. The othet 2 samsung fridges never give me any problem. But elextrolux? Super bad quality, why the indonesian protection customer agency still let them sell any electronics with bad quality and bad customer service like that.
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Anindya Tesa on Google
★ ★ ★ ★ ★ Don’t ever buy electrolux product. They just can sell but after sales in indonesia is very bad!!!!! They didn’t fix my washing machine but they broke it into pieces!! Bad service!
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Why-U ? on Google
★ ★ ★ ★ ★ Electrolux products are focus only on design but totally unreliable and expensive.
We bought its latest self standing gas stove with oven and a water dispenser. Within 3 months the gas stove lighter doesn’t work and the water dispenser leaks.
We called the service center to come fix them a few times and each time they said ok but never show up.
We advice everyone not to buy Electrolux. It is very expensive but totally not reliable. You will get lousy products at expensive price and extremely lousy after sales service.
Why pay premium price for products that are totally lousy and unreliable with extremely bad after sales service ?
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Farhan Abe on Google
★ ★ ★ ★ ★ My experience about the after sales service was very very very very unhappy & frustrating. Low standard of Customer care professionalism, bad after sales service & internal communication; having customer neglection with very bad manner of technician. Having the very awkward service policy by asking transportation fee for a product which is on warranty period. I will never buy any product of this brand again, never ever. European top brand with very low standard customer service here.
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Hidayah Qudus on Google
★ ★ ★ ★ ★ Nice place.. We can hangout there and do some laundry. We can request a culinary course there.
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alberto buliara on Google
★ ★ ★ ★ ★ i came here to etcc, its a nice place with cozy ambience. the food was great. i like the decoration that make it looks so homey
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