DTG-Corsair Indonesia - Central Jakarta City
4.9/5
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based on 8 reviews
Contact DTG/Corsair Indonesia
Address : | Jl. Melawan No.60, RT.7/RW.7, South Mangga Dua, Sawah Besar, Central Jakarta City, Jakarta 10730, Indonesia |
Phone : | π +799 |
Postal code : | 10730 |
Website : | https://digitalpitstop.co.id/corsair-dealers/ |
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Frosty Radz on Google
β β β β β Puas bgt pelayanan klaim garansi disini... Padahal saya datang jam makan siang tp ga pake ba bi bu... RAM saya langsung diganti dengan yg baru... Ini pelayanan klaim garansi terbaik... Makin yakin beli produk corsair...
I'm very satisfied with the warranty claim service here... Even though I came at lunch time but I didn't use it, my RAM was immediately replaced with a new one... This is the best warranty claim service... More confident about buying Corsair products...
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Live for Food on Google
β β β β β Team nya OKE, Hanya 10 menit saya tunggu proses pertukaran, Selama Stok ada lansung tuker baru, saran saya Telp dulu untuk memastikan Stok yang ada, Tq for Team Corsair
The team is OK, I will only wait 10 minutes for the exchange process, as long as there is a new exchange, as long as there is a new exchange, my advice is to call first to ensure the existing stock, Tq for Team Corsair
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Akmal Ritaudin on Google
β β β β β Kalau produk produk nya udah gak usah diragukan karena sangat berkualitas. Tim Sosmednya responsif dan solutif. Saya beli memory tahun 2009 dan rusak di 2021. Langsung ditukar dengan yg baru tanpa banyak persyaratan. Good Job.
If the products are already there, there is no need to doubt because they are of very high quality. The social media team is responsive and solution-oriented. I bought a memory in 2009 and it broke in 2021. Immediately exchanged for a new one without many requirements. Good Job.
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Boris Bregas on Google
β β β β β Proses claim garansi cepat dan mudah, tapi harus buat janjian lewat telefon
The warranty claim process is fast and easy, but you have to make an appointment by phone
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dragon milo on Google
β β β β β Klaimnya cepet bgt gila hahahaha, lolos verifikasi langsung kirim barang ga kebanyakan fafifu wasweswos. Goodjob DTG! Awesome works! ????
The claim is really crazy fast hahahaha, pass the verification immediately send the goods, not most of the wasweswos fafifu. DTG Goodjob! Awesome works! ????
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Ardianto Prabowo on Google
β β β β β 22 Januari 2020 mencoba mampir ke kantor DTG/Corsair Indonesia untuk Claim garansi (RMA) memory RAM DDR4 (Vengeance LPX SERIES).
Prosesnya sangat cepat dan singkat, pertama lapor kebagian front office untuk di teruskan langsung ke bagian RMA. Di catat nama kita lalu di tunggu untuk proses verifikasi sktr 30 menit, langsung di berikan unit pengganti-nya dan kita tanda tangan di tanda Terima claim unit.
Untuk claim produk DTG s&k sbb (dari IG resmi Corsair Indonesia)
ο¬ Masih dalam masa garansi (sesuai model produk)
ο¬ Label tanggal garansi masih utuh (pada RAM/MEMORY tidak ada tanggal garansi)
ο¬ Label hologram DTG/CORSAIR masih utuh (untuk RAM/MEMORY)
ο¬ Label keterangan produk ( SN, type produk) masih utuh
ο¬ Tidak ada cacat fisik seperti terbakar, pecah, meleleh, Terkena air dll
ο¬ Produk tidak pernah dibongkar/dimodifikasi
ο¬ Produk digunakan sebagaimana peruntukkan dan fungsinya
ο¬ Untuk memory yang sepasang harus dibawa sepasang juga
ο¬ Jika produk sudah discontinued maka di ganti dengan yang setara atau di upgrade 1 tingkat keatasnya dengan tambahan biaya
Untuk lokasinya di dalam ruko berpagar warna hitam.
January 22, 2020, try to stop by the DTG / Corsair Indonesia office for Claim warranty (RMA) DDR4 RAM memory (Vengeance LPX SERIES).
The process is very quick and short, first report to the front office to be forwarded directly to the RMA section. Recorded our name and then waited for the 30 minute verification process, immediately given the replacement unit and we sign the receipt Receive claim unit.
To claim DTG s & k products as follows (from IG official Corsair Indonesia)
ο¬ Still within the warranty period (according to the product model)
ο¬ The warranty date label is still intact (on RAM / MEMORY there is no warranty date)
ο¬ The DTG / CORSAIR hologram label is still intact (for RAM / MEMORY)
ο¬ The product information label (SN, product type) is still intact
ο¬ There are no physical defects such as burning, breaking, melting, etc.
ο¬ The product has never been disassembled / modified
ο¬ The product is used as intended and in function
ο¬ For a pair of memory must be brought a pair too
ο¬ If the product has been discontinued, replace it with an equivalent or upgrade 1 level up with additional costs
For its location in a black fenced shop.
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Muhammad Fauzi Rahman on Google
β β β β β Satu dari 2 distributor nasional yang klaim garansinya simpel & to the point menurut saya. Yang mau klaim garansi dgn datang langsung ke sini sebaiknya isi formulir yang disediakan DTG dulu, lalu nanti akan dikontak via WA dan buat janjian untuk datang lewat WA tersebut (termasuk info soal barang dan stoknya), karena di lokasi sengaja tidak masang plang/info.
One of 2 national distributors whose warranty claims are simple & to the point in my opinion. Those who want to claim warranty by coming directly here should fill out the form provided by DTG first, then later they will be contacted via WA and make an appointment to come via WA (including information about goods and stock), because at the location deliberately did not put a signpost/info.
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Richard on Google
β β β β β RMA RAM ga nyampe 10 menit, cek kondisi fisik, ditanya kerusakan bgmn, langsung diganti baru. Mantap
RMA RAM didn't arrive for 10 minutes, checked physical condition, asked how it was damaged, immediately replaced with a new one. Excellent
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