D'cika Cakes & Bakery Jatibening - Kota Bks
4.5/5
★
based on 8 reviews
Contact D'cika Cakes & Bakery Jatibening
| Address : | dan H, Ruko The Grand Jatibening, Jl. Caman Raya No.48, RT.004/RW.003, Jatibening, Kec. Pd. Gede, Kota Bks, Jawa Barat 17412, Indonesia |
| Phone : | 📞 +898 |
| Postal code : | 17412 |
| Website : | https://dcikajatibening.business.site/ |
| Categories : |
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Wage Aji on Google
★ ★ ★ ★ ★ cream cheese velvet enak. employee ramah. toko bersih. koreksi satu saja lilinnya engga dapat tangkai kayu jadi ga bisa nancap... terima kasih dcika.
 Cream cheese velvet is delicious. friendly employees. clean shop. Correction, just one candle doesn't get a wooden stick so it can't be stuck... thank you dcika.
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Dhani A on Google
★ ★ ★ ★ ★ yummi cake
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Ashari Febri on Google
★ ★ ★ ★ ★ Nice
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MUHAMAT KOIRUDIN on Google
★ ★ ★ ★ ★ Woke
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Sab Sabrina on Google
★ ★ ★ ★ ★ Good
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andra fatan on Google
★ ★ ★ ★ ★ Love good bakery
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Siti Daunah on Google
★ ★ ★ ★ ★ Very good
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Ryan Gurfie on Google
★ ★ ★ ★ ★ TERRIBLE SERVICE
I went there to buy my daughter’s birthday cake in the late afternoon just about the breaking fasts time. It was heavy raining during that time and therefore, I have to wear my raincoat. I parked my motorbike and approaching the entrance when the security stopped me and asked me to unbutton my coat and to leave it outside the outlet. I then said to him, “sorry Pak, I am not wearing appropriate inner clothing”. He then gave me this inconvenience look and said, “please leave your raincoat”, I have to refused politely as it was cold and it’s just inappropriate to wear my inner clothing inside the store. He then “unhappily” allowed me to enter the store.
Just so you know, the store was newly renovated and it was well decorated, I believe it lifts the overall ambiance.
I was aware that my coat was dripping wet and it’s normal to have the coat drenched during rainy days, isn’t it?
As soon as I made an entry, I was not greeted, most of the store assistants gave me this awkward look from top to bottom, all they care I think is the drip from my raincoat. I didn’t feel welcome at all. So, I approached one of the assistants and asked her to help to show me the birthday cake section. There was this pointing-each-other scene to help me. It’s funny to know that they have 5 assistants and yet still have to point one each other to assist one customer (didn’t impress me at all!)
Next, when choosing the cake, I made a video call to my kid at home to choose her favorite cake, and I noticed that when asking a lot of questions from the store assistant, I have this “Bete” / long face clearly displayed behind the mask. I made it quickly and forced my kid to decide quicker, I honestly want to leave this store as soon as I can. I just can’t stand the service. I purchased the double chocolate cake, paid for it, and immediately leave the store.
Generally speaking, the taste of the cake here is very nice, we loved it! and the new store is very beautifully arranged. In fact, I am one of your loyal customers. Unfortunately, the service is super bad and unbearable. I’ll be to sure remove D’Cika from my list of favorite pastry stores from now on.
Good luck with your service improvement!
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