BNI PURI KENCANA - Kota Jakarta Barat
2.7/5
★
based on 8 reviews
Contact BNI PURI KENCANA
| Address : | RT.11/RW.7, Kembangan Sel., Kec. Kembangan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11610, Indonesia |
| Phone : | 📞 +8 |
| Postal code : | 11610 |
| Categories : |
Bank
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Valencia Aylen on Google
★ ★ ★ ★ ★ Pelayanan terlalu lama karna cs hanya ada 1
 Service is too long because there is only 1 CS
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Diba Veronica on Google
★ ★ ★ ★ ★ Sangat kecewa dengan pelayanan teller di bank cabang ini. Tgl 9 april saya datang untuk transfer antar bank , saya tanya ke tellernya apakah bisa masuk hari ini juga jawabnya sangat pasti BISA ! Dalam 2 jam an pasti masuk, sampai hari Jumat 10 April pagi ini saya cek masih juga belum masuk. Benar Benar mengecewakan dan merugikan saya. Jadi saya harus menunggu hari SENIN untuk datang kembali ke sana !! Di saat harus DIRUMAHSAJA !
Very disappointed with the teller service at this branch bank. On April 9, I came for a bank transfer, I asked the teller if I could get in today, the answer was definitely CAN! In 2 hours I will definitely be in, until Friday 10 April this morning I checked it still hasn't arrived. Really disappointing and detrimental to me. So I have to wait for MONDAY to come back there !! At the moment must be HOME!
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Rita Novitasari on Google
★ ★ ★ ★ ★ Pertama Kali datang ke BNI puri(hari senin tgl 24 Agustus) , Satpamnya songong banget, gak ada ramah ramahnya sama sekali.
udah gitu ambil nomer antrian saya salah, al hasil saya harus ngantri lagi buat aktifin m banking dan aktifin pass debit.
udah gitu saya denger dia teriak teriak ngajarin mba2 buat masukin kartu debitnya ke ATM.
Tolong BNI punya satpam diajarin yang bener yah cara menghargai customer, kalian kan dapat gaji dari nasabah seperti kita...
beda emang yah SATPAM BCA sama SATPAM BNI, Satpam BCA ramah ramah sama tau tata kerama...
SATPAM BNI di Puri kelakuannya udah kaya orang mau ngebegal...
The first time I came to BNI puri (Monday, August 24), the security guard was really songong, there was no friendly and friendly at all.
I have taken the wrong queue number, the result is I have to queue again to activate M banking and activate the debit pass.
I heard him screaming and teaching MBA to enter his debit card at the ATM.
Please BNI has a security guard taught the correct way to respect customers, you get salaries from customers like us ...
Is it different from SATPAM BCA and SATPAM BNI, security guard BCA is friendly and know good manners ...
The BNI security guard in Puri is already acting like someone who wants to get rid of ...
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Hidup Online on Google
★ ★ ★ ★ ★ Ruwet, Security kurang edukasi penjelasan ke CS. Apa iya musti diberi uang rokok dlu bru dipermudah
Complicated, Security lacks explanations for CS education. Do you have to give cigarette money first, then it's easier
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Eka Oktaviani on Google
★ ★ ★ ★ ★ Ke KCP ini krn KK Pesanggrahan digabung ke sini. Tellernya jutek bgt mentang2 transaksi saya penutupan rekening. Gatau namanya siapa, pokoknya laki2 di teller 2. Ekspresi ketika melayani kyk orang stres sm kerjaan. Ya paham sih udh mepet soljum, tp jgn lampiasin ke nasabah dong, kan kerja di bidang jasa. Selesai urusan saya jg dia ga ngucap terima kasih atau apa, mungkin krn bkn nasabah lagi kaliya. Entah lah, jd gamau berurusan sama bank ini lg
To this KCP because the Pesanggrahan KK was merged here. The teller was really rude about my transaction closing my account. I don't know what his name is, it's just a man at the teller 2. Expression when serving is like someone who is stressed at work. Yes, I understand that it's getting late, but don't take it out on customers, you work in the service sector. After my business was finished, he didn't say thank you or anything, maybe because he wasn't a customer anymore. I don't know, so I don't want to deal with this bank anymore
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Wahyu Kurniawan on Google
★ ★ ★ ★ ★ Baru dateng dah diketemuin scurity yg songong bgt ngomongnya, harusnya pelayanan yg yg ramah dong. Udah gitu antriannya berdiri diluar lama bgt.
I just came to find security who is really bad talking, it should be a friendly service. Already like that the queue stood outside for a long time.
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david on Google
★ ★ ★ ★ ★ Security ramah2 dan CS juga ramah, tapi tellernya dilantai 2 jadi olahraga dulu klo mau ke teller hehehe
Security is friendly and CS is also friendly, but the teller is on the 2nd floor, so you have to exercise first if you want to go to the teller hehehe
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Yeyen Saja on Google
★ ★ ★ ★ ★ Saat saya datang untuk mengganti kartu ATM anak (diganti dg Chip). CS ada dua. 1 orang khusus melayani instansi pemerintah 1 lagi untuk melayani kita. Lamaaaaa. Satpam tak aneh-aneh. Melakukan pekerjaan dengan baik. Cukup ramah dan memberi pengarahan.
Dijanjikan kartu taplus anak anak saya akan selesai paling cepat 2minggu - paling lama sebulan. Akan dikontak katanya oleh BNI.
Diperiode 2minggu ke satu bulan ini. Saya telpon bolak-balik ke nomor (021) 58351552. tak pernah diangkat.
Untungnya ada satu rekan ngasih nomor HP karyawan BNI Puri. Namanya pak Adi. Beliau bukan CS. Tapi perlakuan beliau melebihi CS. Customer oriented, ramah dan sopan. Jelasin kendalanya. yang harusnya kerjaan ini domain orang CS.
Sampai tulisan ini dibuat, ATM Chip anak saya, dah lebih dari sebulan belum selesai.
Kecewa tentunya...karena di Bank lain pelayanan mereka jauh lebih "menyenangkan nasabah".
When I came to change the child's ATM card (replaced with Chip). CS there are two. 1 special person serving government agencies 1 more to serve us. long time. Security guard is not weird. Do a good job. Quite friendly and instructive.
It was promised that my children's taplus card would be completed no later than 2 weeks - a month at most. He will be contacted by BNI.
In the period of 2 weeks to one month. I called back and forth to the number (021) 58351552. It was never picked up.
Fortunately, a colleague gave a BNI Puri employee cell phone number. His name is Mr. Adi. He is not CS. But his treatment exceeds CS. Customer oriented, friendly and polite. Explain the problem. what should be the domain of CS people.
As of this writing, my son's ATM Chip has not been completed for more than a month.
Disappointed of course...because in other banks their services are much more "customer-friendly".
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