Bank BTN - Kabupaten Bogor
3/5
★
based on 2 reviews
Contact Bank BTN
| Address : | Jl. Setapak No.61, Jampang, Kec. Kemang, Kabupaten Bogor, Jawa Barat 16310, Indonesia |
| Postal code : | 16310 |
| Website : | https://www.btn.co.id/ |
| Categories : |
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Imans elhasan on Google
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kurniawan ramadipta on Google
★ ★ ★ ★ ★ Sebaiknya ditrainingkan lagi untuk cara menanggapi keluhan customer, jika menanggapi keluhan customer selain menerapkan langkah2nya hendaknya disertai emphaty "put yourself in other people shoes" dan apabila anda tidak bisa memberikan solusi yang tepat kepada pelanggan, infokan ke atasan anda untuk di tanggulangi, saya di layani oleh Mba Lidya hari ini. Semoga bisa di perbaiki lagi.
 It should be trained again to respond to customer complaints, if responding to customer complaints other than implementing the steps should be accompanied by the empathy of "put yourself in other people's shoes" and if you cannot provide the right solution to the customer, inform your superiors to be addressed, I will be served by Mba Lidya today. Hopefully it can be fixed again.
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