ATM CIMB NIAGA (ITC BSD) - South Tangerang City
1.4/5
★
based on 8 reviews
Contact ATM CIMB NIAGA (ITC BSD)
| Address : | Jl. Pahlawan Seribu, Bumi Serpong Damai, Lengkong Wetan, Tangerang, South Tangerang City, Indonesia 15322, Indonesia |
| Phone : | 📞 + |
| Postal code : | 15322 |
| Categories : |
ATM
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Deddy Mintharaga on Google
★ ★ ★ ★ ★ Lelet banget pelayanannya...
 Very slow service ...
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Ahmad Saugi on Google
★ ★ ★ ★ ★ Perasaan gw kesini gapernah ngerasa masalah haha. Semangat untuk semua karyawannya ??
The feeling I came here was never a problem haha. Passion for all its employees ??
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Bimo on Google
★ ★ ★ ★ ★ Pelayanan CIMB Niaga ITC BSD sangat dibawah standard. Proses pencairan cek saja makan waktu lebih dari 1 minggu.
CIMB Niaga ITC BSD services are very below standard. Just the check withdrawal process takes more than 1 week.
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Devan_ Mac on Google
★ ★ ★ ★ ★ Scurity sangat tidak ramah . Saya mau buka rek baru malah di tolak dan di suruh pulang lagi padahal masih jam 1 siang
Scurity is very unfriendly. I want to open a new account, instead I was refused and told to go home again even though it was still 1pm
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AndjasX Random on Google
★ ★ ★ ★ ★ Pelayanan CS sangat lambat.
Antrian udah panjang gk di percepat.
Kecewa amat dengan pelayanan seperti ini. Bukan hanya di tempat ini. Tempat tempat lain juga seperti ini.
Kalo ada petugas atau pegawai yang CIMB yg baca ini sadar dikit, percepat pelayanannya. Bukan hanya 1 orang yang kalian layani, puluhan, ratusan bahkan ribuan.
CS service is very slow.
The queue is already long and doesn't speed up.
Very disappointed with service like this. Not only in this place. Other places are like this too.
If there are officers or employees reading CIMB who are aware of a little, speed up the service. Not only 1 person you serve, tens, hundreds or even thousands.
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Jason Tjankilisan on Google
★ ★ ★ ★ ★ Sepertinya yang dibilang review, Sistem Customer Service nya sangat lambat. Saya skeptis ama reviewnya jadi saya kesana untuk ganti kartu sekalian. Orang setelah saya mengurus kartu ilang butuh 20 menit lebih dan masih banyak antrianya. Pegawai yang ngurus CS sepertinya sedikit makanya kerja dilimpahkan ke sedikit orang.
It seems like a review, the Customer Service System is very slow. I was skeptical about the review so I went there to replace the card. People after I took care of the ilang card needed more than 20 minutes and there were still many queues. Employees who take care of CS seem to be a little why work is delegated to a few people.
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Mirna Aristiani on Google
★ ★ ★ ★ ★ Lambatttttttt bgttttt.. CS super duper lambat, satu nasabah aja bisa berjam2. Waktu adalah uang mungkin gak berlaku di tempat ini
It's really slow.. CS is super duper slow, just one customer can last for hours. Time is money maybe not in this place
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Yuli Setiadi on Google
★ ★ ★ ★ ★ System nya bagian cs sangat lambat, hanya untuk ganti atm saya butuh antri 1 jam lebih, jaman skr 1 jam adalah uang, tp disini justru prosesnya lambat, entah terlalu banyak form yg harus di isi di system atau kerja cs nya yg lambat, harus nya di pangkas lg, se efisien mungkin.
Saran:
Buatlah system yg simple sehingga mengurangi jumlah antrian.
Cs tidak ada mesin foto copy, jd cs nya harus masuk ke dalam dan butuh 5 mnt++ baru selesai. Alooow lambat nyaaaa, gimana mau maju klo cs nya lambat
The system in the cs section is very slow, just to change atm I need to queue for 1 hour more, now 1 hour is money, but here the process is slow, either there are too many forms to fill in the system or the cs work is slow, it should be trimmed again, as efficiently as possible.
Suggestion:
Make a simple system so as to reduce the number of queues.
Cs doesn't have a copier, so the cs has to go inside and it takes 5 mins + + to finish. Alooow it's slow, how do you want to go forward if the cs is slow
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